Assistant Manager - Smiggle UK - Westfield White City

Smiggle; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A playful retail brand in Greater London is seeking an Assistant Store Manager to lead a dynamic team and enhance customer experience. In this role, you will coordinate recruitment, develop staff performance, and drive sales while implementing brand strategies. The ideal candidate is passionate about customer service and has proven leadership skills. With opportunities for career development, a generous salary incentive program, and a fun work culture, this is a fantastic chance to contribute to an exciting retail environment.

Benefits

Career progression opportunities

Incentive program up to £3,000

50% store discount

28+ days of paid holiday

Pension scheme

Referral program

Qualifications

• Passionate about delivering exceptional customer experiences.
• Proven leadership abilities in managing staff performance.
• Energetic and motivated to meet and exceed targets.
• Adaptable to changes in a dynamic retail environment.

Responsibilities

• Coordinate recruitment and selection of Sales Assistants.
• Develop team performance through coaching and feedback.
• Maximise sales opportunities to meet brand KPIs.
• Support Store Manager with salary and team management.
• Implement loss prevention strategies during stocktakes.

Skills

Customer advocacy

Leadership

Motivation

Adaptability

Job description

Assistant Store Manager | Westfield White City| Permanent Contract | 40 Hours | Competitive Salary + Benefits

Ready to lead, inspire and ignite creativity?

Join us at our Westfield White CitySmiggle Store as an Assistant Store Manager!

As an Assistant Store Manager you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun!

Assistant Store Manager Job Role :

• Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisor including their induction
• Develop team performance through regular coaching and feedback making sure personal and team objectives are being met
• Ensure team members provide a genuine and unique experience with every customer
• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
• Regularly review and analyse sales opportunities utilising store and brand reports
• Drive and support the effective implementation and communication of brand promotions
• Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards
• Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity
• Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participate in stocktake

Assistant Store Manager Benefits That Speak to You :

• Climb the Ladder : Genuine progression opportunities are within reach - your career can thrive here.
• Maximise Your Earnings : Our enticing Assistant Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 – your hard work pays off!
• Plan for the Future : Our pension scheme helps you secure your financial future.
• Shop Smart : Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program : Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation : because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as an Assistant Store Manager and become a Smiggler.

Don't miss out - APPLY NOW and kickstart your adventure with us today!