Assistant Manager - Newcastle Upon Tyne

Chopstix Group; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic hospitality group is seeking an Assistant Manager to lead their Newcastle upon Tyne location. The ideal candidate will have a passion for exceptional customer service and team building skills. This role is pivotal in fostering enthusiasm and delivering outstanding dining experiences while embracing innovation and collaboration. Join a team where you can thrive under pressure and make a meaningful impact in a vibrant work environment.

Benefits

Employee Discount

Online Discounts in High Street Stores

Access to Health Plan

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support

Access to Wages in Advance

Bonus/Incentive Schemes

Qualifications

• Experience building and leading a team.
• Vast experience in customer service.
• Ability to thrive under pressure.

Responsibilities

• Foster a culture of enthusiasm and exceptional service.
• Motivate and inspire team members.
• Consistently deliver an unrivalled dining experience.

Skills

Team leadership

Customer service

Commercial acumen

Adaptability

Results-driven mindset

Communication skills

Job description

Overview

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! As an Assistant Manager, you'll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed. Are you a leader who thrives in the driver’s seat? A motivator? An inspirer? Join us and lead the way with full‑throttle energy, always being the first to try new things and shake things up.

Chopstix is not just a restaurant; we’re a movement! Offering Bold, Chinese Flavours! We’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!

Qualifications and Experience

• Experience building and leading a team
• Vast experience in customer service
• Commercial acumen
• Thrive under pressure – adaptability is a must!
• Results‑driven mindset
• Excellent communication skills

Core Values

• We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

Perks

• Employee Discount
• Online Discounts in High Street Stores
• Access to Health Plan
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Bonus/Incentive Schemes
• 45 Hour contract

Refer A Friend Scheme. In return, you’ll find a role that nurtures your growth, offers a competitive salary, a high degree of autonomy, and an environment where PEOPLE COME FIRST. Embrace the Chopstix spirit, put your whole heart into your work, and join a team that values collaboration and innovation.