Assistant Manager – Guinness Open Gate Brewery, London

Compass Group; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading hospitality company in London seeks an experienced Assistant Manager to oversee day-to-day operations at their innovative restaurant. The role includes scheduling, team coordination, and ensuring excellent customer service. Ideal candidates have experience in high-volume dining and a passion for memorable guest experiences. Competitive salary and a range of employee benefits offered.

Benefits

Personal Development and Training opportunities

Pension scheme

Life assurance scheme

Holiday allowance

Access to Healthcare Support App

Employee Assistance Programme

Family friendly support

Volunteering days

Professional subscriptions

Recognition schemes

Qualifications

• Proven experience managing restaurant teams, ideally in high-volume venues.
• Ability to maintain high standards of service and hospitality.
• Thrive in fast-paced environments.

Responsibilities

• Create staff schedules and manage shifts.
• Ensure high-quality customer service and handle complaints.
• Manage daily operations and financial oversight.

Skills

Guest-first mindset

Excellent organisational skills

Communication skills

Flexibility

Job description

Assistant Manager - Guinness Open Gate Brewery, London

Salary: £35,000- £40,000 per annum

Working pattern: 40 hours per week, 5 over 7

Opening December 2025

Step into a landmark role at the heart of London's newest hospitality destination.

Guinness Open Gate Brewery London - a stunning, four-floor venue featuring two innovative restaurant concepts designed to delight and inspire.

We are seeking a highly motivated Assistant Managers to lead the day-to-day operations of one of our restaurant concepts, delivering outstanding guest experiences and supporting a passionate team of hospitality professionals.

About the Role

• Scheduling and training: Create staff schedules, manage shifts, and assist with recruiting, onboarding, and training employees to ensure high performance.
• Leadership: Motivate the team, lead by example, and handle employee issues or conflicts as they arise.
• Team coordination: Conduct pre-shift briefings and ensure front-of-house and back-of-house teams work together harmoniously.
• Daily operations: Manage all aspects of the day-to-day running of the restaurant, including opening and closing procedures and ensuring a professional atmosphere.
• Guest experience: Ensure excellent customer service, handle customer complaints or issues promptly, and resolve problems to guarantee guest satisfaction.
• Food and beverage: Work with the kitchen to monitor food quality, presentation, and preparation.
• Inventory and stock: Manage inventory levels, conduct stock checks, and place orders for food and beverages with suppliers.
• Financial oversight: Handle cash responsibly, monitor sales performance, and manage budgets.

About You

You are an experienced and passionate hospitality professional with a track record of successfully working high-quality restaurant operations. You thrive in fast-paced environments and have a genuine passion for creating memorable guest experiences.

You will bring:

• Proven experience managing restaurant teams, ideally in high-volume or multi-concept venues.
• A guest-first mindset, with the ability to maintain high standards of service and hospitality.
• Excellent organisational and communication skills.
• Flexibility and drive to work in a dynamic, evolving pre-opening and launch environment.

What's in it for you?

Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support Regular social events and communication with our leaders
• A holiday purchase scheme Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers