Assistant Manager – Auto Workshop Leader & Service

Halfords; Grantham; On-site; GBP 33,000 - 40,000; Full time

Job summary

A leading automotive service provider in the UK seeks an Assistant Manager to work alongside the Centre Manager, ensuring exceptional customer service and workshop efficiency. You will manage daily operations, train staff, and maintain high levels of customer satisfaction. Ideal candidates will have strong mechanical knowledge, excellent communication skills, and experience in a workshop environment. The role offers competitive benefits, including a bonus scheme and opportunities for career progression.

Benefits

5.6 weeks’ annual leave

Discounts on garage bills and products

Health Cash Plan

Pension Scheme

Career progression opportunities

Qualifications

• Proven ability to deliver high levels of customer satisfaction.
• Experience in coaching, training, and developing colleagues.
• Strong technical/mechanical knowledge required.

Responsibilities

• Assist the Centre Manager with daily sales and customer service.
• Work alongside technicians in the workshop.
• Drive profitability with a focus on customer journey.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical knowledge

Workshop operations understanding

Health & Safety compliance

Communication skills

Organizational skills

IT proficiency

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Job description

A leading automotive service provider in the UK seeks an Assistant Manager to work alongside the Centre Manager, ensuring exceptional customer service and workshop efficiency. You will manage daily operations, train staff, and maintain high levels of customer satisfaction. Ideal candidates will have strong mechanical knowledge, excellent communication skills, and experience in a workshop environment. The role offers competitive benefits, including a bonus scheme and opportunities for career progression.