Assistant Manager

Halfords Group PLC; West Yorkshire; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive service company is seeking an Assistant Manager in West Yorkshire. The ideal candidate will have hands-on experience as a mechanic, customer service skills, and a valid driving license. You will collaborate with the Centre Manager to enhance profitability while ensuring excellent customer experiences. Competitive salary plus bonuses and extensive benefits are offered.

Benefits

Average uncapped bonus of £7,100

5.6 weeks annual leave

Up to 50% off garage bills

25% off most products

Financial planning support via Wagestream

GP Access 24/7

Pension Scheme & Life Assurance

Qualifications

• Ability to deliver high customer satisfaction and experience.
• Ability to coach/train colleagues effectively.
• Technical/mechanical experience is essential.
• Experience in compliance with Health and Safety standards.
• Excellent verbal and written communication skills.
• Proficient in IT and willingness to learn in-house systems.
• Good time management skills are required.
• Current valid driving license is necessary.

Responsibilities

• Support the Centre Manager in managing daily operations.
• Deliver exceptional customer service and support in the workshop.
• Drive profitability and team performance.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical ability

Compliance standards awareness

Communication skills

IT proficiency

Time management

Valid driving license

Job description

Overview

Apply now Job no: 560541
Work type: Full time
Site: Huddersfield
Categories: Mechanic, Autocentre Management
Location: West Yorkshire
Salary: Maximum Amount £31,997 per annum + bonus
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

Responsibilities

As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

Benefits

• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effect management
• Experience / Ability to deliver coaching/training in moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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