Assistant Manager

Greene King; Hook; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Hook is seeking an Assistant Manager to lead a busy pub team, ensuring outstanding customer experiences and support for the General Manager. Applicants should possess strong communication, leadership skills, and a passion for delivering excellent service. The role includes career development opportunities, discounts, and support programs, making it ideal for motivated individuals looking to advance in their hospitality career.

Benefits

Competitive salary

Career development opportunities

Employee discounts

Employee assistance program

Early access to wages

Retail discounts

Qualifications

• Passionate about delivering amazing experiences for customers.
• Great communication and leadership skills.
• Ability to think on your feet during busy shifts.
• Keen eye for detail and upholding high standards.

Responsibilities

• Support the General Manager in running the business.
• Lead the team in delivering amazing customer experiences.
• Act as a role model for training and development.
• Ensure safety and uphold brand standards.

Skills

Communication skills

Leadership skills

Customer service passion

Detail-oriented

Job description

Company Description

We're called Venture Hotels for a reason: We're pioneers! And we thrive on originality. As Greene King's ventures arm, we're here to push boundaries. And we're driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.

Job Description

As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You'll be passionate about delivering amazing experiences for customers.
• You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.

Additional Information

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...