Assistant Manager

Steve Madden; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned footwear brand in Greater London is seeking an Assistant Manager to lead a motivated team and drive store performance. Your role will involve ensuring service standards, mentoring staff, and achieving sales targets. The ideal candidate will have previous retail management experience and a strong understanding of fashion trends. This role offers competitive compensation, generous bonuses, and incredible employee discounts on seasonal products.

Benefits

Competitive basic salary

Generous bonus structure

Employee discounts

Gorgeous shoes each season

Qualifications

• Previous retail management experience is essential.
• Strong understanding of fashion trends and brands is required.
• Excellent communication skills necessary for team and client interactions.

Responsibilities

• Ensure service standards and sales targets are met.
• Mentor your team and foster a high-performance environment.
• Support recruitment and onboarding processes in collaboration with HR.

Skills

Retail management experience

Understanding of fashion trends

Strong leadership

Excellent communication skills

Relationship building

Sales target setting

Job description

Assistant Manager

WE NEED YOU TO :

• Ensure service standards are consistently met in your store, through regular team motivation, training and development
• Be a mentor for your team by demonstrating service standards and leading by example
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
• Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager
• Ensure operational objectives of the store and company are upheld and maintained
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
• Regularly update the store manager on trade and team performance
• Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team
• Maintain a high-performance team through regular one- to-one meetings
• Build and maintain excellent client relationships for repeat business
• Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales
• Monitor and manage stock deliveries
• Work with head office merchandising team to ensure restock accuracy
• Coordinate store stock take and maintain stock accuracy standards
• Organise and execute impactful store promotions to boost overall sales for store
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
• Ensure your team maintains excellent visual presentation of store which is consistent with company / VM guidelines
• Keep up to date with new fashion trends
• Be an ambassador for your team and store

Requirements

• Previous retail management experience
• Strong understanding of fashion trends and brands
• Possess a strong sense of leadership
• Excellent communication skills
• Ability to stay composed during challenging situations
• Ability to create and sustain great relationships
• Experience in setting team targets and driving sales
• To be immaculately presented and representative of the brand

Benefits

• Competitive basic salary
• Generous bonus structure
• Gorgeous shoes each season
• Amazing employee discounts