Assistant Manager

Zachary Daniels; Gravesend; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading retail company in Gravesend is seeking an ambitious Assistant Manager to join their team. This role involves supporting the Store Manager, leading a high-performing team, and driving exceptional customer service in a dynamic retail environment. The ideal candidate will have proven experience in retail leadership, strong communication skills, and a commitment to delivering results. Competitive salary of up to £35,000 per annum with full-time, permanent opportunities.

Qualifications

• Proven experience in a retail leadership role.
• Strong focus on performance and customer outcomes.
• Ability to develop and motivate a sales team.

Responsibilities

• Take ownership of a department as Duty Manager.
• Support the Store Manager in achieving KPIs.
• Drive exceptional customer service and team engagement.
• Oversee stock control and compliance standards.
• Ensure Health & Safety procedures are followed.
• Analyse store data for improvement opportunities.

Skills

Retail leadership experience

Performance management

Customer service

Communication skills

Job description

Join a Market-Leading Retailer - Assistant Manager | Gravesend | Up to £35,000

Job Title: Assistant Manager

Location: Gravesend

Salary: Up to £35,000 per annum

Job Type: Full-Time, Permanent

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big.

About the Role

As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management.

Key Responsibilities

• Take ownership of a department and step up as Duty Manager when required
• Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control
• Drive exceptional customer service and team engagement
• Oversee stock control, merchandising, and compliance standards
• Ensure Health & Safety procedures are always followed
• Analyse store data to identify areas for improvement and growth

What We're Looking For

Proven experience in a retail leadership role with a strong focus on performance and customer outcomes. Ability to develop and motivate a sales team, with a proven track record of delivering results in a high-volume environment. Excellent communication and stakeholder management skills, with a commitment to fostering a culture of continuous improvement.