Assistant Manager

Alley Cats Pizza; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An energetic pizzeria in Central London is seeking an Assistant Manager to support the General Manager. The role involves overseeing day-to-day operations, leading the front-of-house team, and ensuring high service standards. Ideal candidates will have supervisory experience and excellent communication skills. Benefits include an hourly rate of up to £19, a free staff meal, and a 50% discount on food and drink. Join a vibrant environment passionate about Italian cuisine.

Benefits

Free staff meal on shift

50% discount on food and drink

Pension scheme contribution

Recommend-a-friend bonus scheme

Fast-track career progression

Qualifications

• Proven experience in a supervisory or management role in hospitality.
• Strong understanding of restaurant operations and team leadership.
• Confident and approachable with excellent communication skills.

Responsibilities

• Assist in the daily running of the restaurant.
• Lead and develop front-of-house staff.
• Manage floor operations during service.
• Build strong relationships with guests.

Skills

Supervisory experience

Understanding of restaurant operations

Excellent communication skills

Strong leadership

Solutions-focused mindset

Job description

Assistant Manager – Up to £19 per hour inclusive of tronc

Central London location – New Opening!

About Us

Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York-style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and love leading from the front, we’d love to have you on board!

Position Overview

We’re looking for a confident and driven Assistant Manager to help support the General Manager in overseeing the day-to-day operations of our restaurant. You’ll take on a leadership role, supporting and motivating the front-of-house team, ensuring excellent guest experiences, and maintaining high operational standards. This is a fantastic opportunity for someone ready to step up and grow their career in hospitality.

Key Responsibilities

• Assist in the daily running of the restaurant, ensuring smooth and efficient service
• Open and close the venue in line with company procedures, including cashing up and securing the premises
• Lead and develop front-of-house staff, providing training and ongoing support
• Manage floor operations during service, maintaining exceptional service standards
• Build strong relationships with guests, ensuring repeat business and positive reviews
• Collaborate with kitchen and bar teams to ensure consistent service and communication
• Assist with stock control, ordering, and inventory management
• Support with administrative tasks including rota management, health & safety, and compliance
• Drive sales through upselling and promotion of specials and events
• Handle guest feedback professionally and effectively resolve any issues

Requirements

• Proven experience in a supervisory or management role in a busy hospitality environment
• Strong understanding of restaurant operations and team leadership
• Confident, approachable, and able to lead by example
• Excellent communication and organizational skills
• Calm under pressure and solutions-focused
• Flexible availability, including evenings, weekends, and holidays
• Passionate about great food, drink, and customer service

Benefits

• Up to £19 hourly starting rate inclusive of tronc
• A free staff meal on shift
• 50% discount on food and drink
• People’s Pension scheme contribution after 3 months
• Recommend-a-friend bonus scheme
• Fast-track career progression and CPL training opportunities