Assistant Manager

YMCA; Doncaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

A community service organization in Doncaster seeks a versatile individual for a role that embraces diverse responsibilities. You will act as a Duty Manager, oversee frontline services, and support the wellbeing of young people. The ideal candidate is adaptable, has strong communication skills, and can manage varying tasks effectively. Join a dedicated team making a positive impact in the community while fostering professional relationships and ensuring operational success.

Qualifications

• Experience in roles involving responsibility for people, resources, or buildings.
• Ability to manage a complex workload with varied responsibilities.
• Commitment to the wellbeing of young people.

Responsibilities

• Cover frontline duties across various settings.
• Act as Duty Manager addressing staffing issues.
• Provide an out-of-hours On Call service.

Skills

Adaptability

People management

Technology skills

Engaging communication

Positive attitude

Job description

Are you ready to embrace a role that’s as diverse as it is rewarding? At YMCA Doncaster, we’re looking for someone who thrives on adaptability, stepping in wherever needed to keep our operations running smoothly. As a vital member of our team, you’ll be at the forefront of our work, ensuring that our community receives the support and services they depend on.

Flexibility is key, and you will be ready to take on frontline duties across our various services and settings, as well as acting as Duty Manager and tackling issues as they arise.

We are looking for someone with an engaging manner when interacting with a broad range of stakeholders, and a particular commitment to the wellbeing of young people. You will already have experience of being responsible for people, resources or buildings although that may be from a range of situations at work or elsewhere. You will have great technology skills and be able to manage a complex workload with varied responsibilities.

We’re open to candidates from all sectors with transferable skills, a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.

Main Responsibilities

• Cover frontline duties, including accommodation, community and activities settings as needed, attending reliably and on time to ensure continuous cover.
• Act as a Duty Manager, dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
• Provide an out-of-hours On Call service on a rota basis with two or three others, responding effectively to concerns. Include finding cover in case of sickness or other absence, or covering a shift at very short notice when no other cover is available.
• Take on appropriate administrative, leadership, reviewing or project duties during periods of illness, leave and vacancies.
• Be accountable for delegated responsibilities appropriate to your experience, likely to include working with children and young people in individual or group settings, fundraising and communications work.
• Keep financial and other records as required.
• Contribute to the selection and induction of new staff and volunteers.
• Oversee minor and/or occasional staffing issues as required, and take responsibility for particular staff and volunteers over longer periods.
• Contribute positively to relationships with other organisations.
• Take an active approach to the role and be able to work on own initiative within set procedures.
• Develop and maintain appropriately professional relationships with members, users and other staff, and maintain confidentiality at all times.
• Other reasonable duties as required from time to time by the Line Manager.