Assistant / Housekeeping Supervisor

VILLAGE HOTEL BUGIS; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in the UK is seeking a Housekeeping Supervisor to maintain high standards of cleanliness and guide Room Attendants. The ideal candidate will have at least 2 years of experience in a hotel setting and strong attention to detail. Key responsibilities include conducting inspections, organizing room assignments, and ensuring compliance with policies. The position offers benefits such as medical coverage, flexi leave, and annual health screenings.

Benefits

Medical

Flexi Leave

Birthday Leave & Vouchers

Annual Health Screening

Insurance Coverage

Qualifications

• At least 2 years of housekeeping experience in a hotel setting with supervisory exposure preferred.
• Strong attention to detail required.
• Good communication and interpersonal skills necessary.

Responsibilities

• Direct and guide Room Attendants to maintain high standards of cleanliness.
• Conduct regular inspections of cleaning equipment and machinery.
• Perform room and public area checks using standardized inspection checklists.
• Organize and delegate room assignments to ensure efficient turnover.
• Conduct daily briefings with employees.

Skills

Attention to detail

Good communication skills

Interpersonal skills

Education

Minimum GCE ‘O’ level or equivalent

Job description

Responsibilities:

• Direct and guide Room Attendants to maintain high standards of cleanliness, tidiness, and safety in guest rooms, bathrooms, corridors, and service areas.
• Conduct regular inspections of cleaning equipment and machinery to ensure proper functioning.
• Perform room and public area checks using standardized inspection checklists for all room types and service areas.
• Organize, prioritize, and delegate room assignments to ensure efficient room turnover.
• Conduct daily briefings with employees and maintain effective communication within the department.
• Ensure Lost & Found items are handled according to SOPs and floor pantries are stocked with adequate supplies.
• Report maintenance issues within assigned area to the Housekeeper.
• Ensure compliance with company policies, guidelines, work processes, and standard operating procedures by providing guidance to junior staff and new hires to ensure adherence to the requirements.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

Requirements:

• Minimum GCE ‘O’ level or equivalent.
• At least 2 years of housekeeping experience in a hotel setting with supervisory exposure preferred.
• Strong attention to detail.
• Good communication and interpersonal skills.
• Willing to work rotating shifts, weekends, and public holidays.

Benefits:

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.