Assistant Hospitality Manager - Westminster School

Compass Group UK & Ireland; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in London seeks a Hospitality Assistant Manager to provide exceptional service and manage client relationships. The ideal candidate should have supervisory experience in hospitality, excellent communication skills, and a passion for customer service. This role offers competitive pay, comprehensive benefits, and career growth opportunities.

Benefits

Contributory pension scheme

Career development programs

Wider healthcare benefits

Exclusive travel discounts

Food shop discounts

Wellness and mindfulness classes

Qualifications

• Passion for delivering exceptional customer service.
• Hospitality supervisory experience.
• Ability to work under pressure.

Responsibilities

• Provide exceptional service to clients.
• Manage client relationships according to company policies.
• Drive hospitality operations to exceed customer requirements.

Skills

Outstanding service delivery

Team leadership

Communication skills

Commercial awareness

I.T & computer literate

Job description

Job Introduction

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days

As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

You will provide exceptional service to our clients. You'll help Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.

You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with a approach to profit maximisation.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
• Experience of working within brand guidelines to deliver results
• Experience in highly commercial and price sensitive markets
• Excellent communication and presentation skills
• Track record of growing sales and retaining business
• Foodservice or similar background
• Previous budget management and/or profit & loss responsibility
• Ability to communicate effectively to senior stakeholders
• Can demonstrate commercial awareness
• I.T & computer literate

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0809/40453001/52761590/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!