Assistant Head Housekeeper - Self-Catering Lodges

Crieff Hydro Limited; Crieff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned hotel group in Scotland is looking for a leader to manage the Self Catering Team. This role involves ensuring high standards in 55 self-catering lodges while leading a motivated team. Key responsibilities include managing training, budgets, and guest experiences. The position offers competitive salary, potential live-in accommodation, and various employee benefits including discounts and wellbeing support. It's a permanent, full-time role with a focus on creating memorable experiences for guests.

Benefits

Competitive salary

Live-in accommodation available

Free meals on shift

Exclusive discounts on leisure and activities

Discounted hotel stays

Refer a friend bonus

Guest mention rewards

Supportive team environment

Career progression opportunities

Wellbeing support through Health Assured

Team events and parties

Qualifications

• Management experience in a similar role is essential.
• A natural leader who can motivate teams.
• Strong skills in managing budgets and quality.

Responsibilities

• Manage the Self Catering Team, ensuring high-quality standards.
• Lead by example to provide a welcoming guest experience.
• Oversee training, rosters, and responsible for P&L and budgets.

Skills

Management experience

Leadership

Business Acumen

Team focus

Self-Starter

Flexibility

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self‑catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!

About the role

You’ll help to manage our busy Self Catering Team – focusing on quality and attention to detail ensuring our 55 self‑catering lodges are kept immaculate. You’ll be hands on and lead by example, ensuring you get the very best from the team to deliver excellent standards and a warm and welcoming guest experience.

You’ll help to manage training, rosters and be responsible for P&L and budgets. You’ll put our guests at the heart of everything you do – taking every opportunity to exceed expectations.

This is a full time (40 hours per week), permanent position. Working 5 days out of 7 on a rota basis, generally between the hours of 8am and 8pm.

What we need from you

• Management experience in a similar role is essential
• Leadership – a natural leader- we want happy, confident, motivated teams
• Business Acumen – managing budgets, focusing on quality
• Team focus – there are no egos here, just hard‑working people who love creating memorable experiences for every guest
• Self‑Starter – we want our people to feel motivated and supported
• Ideas and openness – we’re up for doing things differently and will try (almost) everything once
• Flexibility – there’s no problem you can’t fix

What you'll get from us

• Competitive salary depending on experience.
• Live-in Accommodation– Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift– Stay fuelled and focused with delicious staff meals while you work.
• Exclusive Discounts– Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support– Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.