Assistant General Manager - Brewdog

SSP Food Travel Experts; City of Edinburgh; On-site; GBP 27,000 - 32,000; Full time

Job summary

A global food travel company is seeking an Assistant General Manager for their BrewDog location in Edinburgh. In this role, you'll deliver exceptional customer service and operational excellence while mentoring your team. With a competitive salary of up to £32,000, the position offers various perks including flexible working and a management bonus scheme. Ideal candidates should have experience in bar management and strong leadership skills.

Benefits

Colleague discount up to 50%

75% discount while on shift

20% Friends & Family discount

Flexible working

Management bonus scheme

Access to digital GPs

Wellbeing support

Life assurance

Share incentive plan

Qualifications

• Proven experience in a bar management role.
• Confidence in leading and mentoring a team.
• Strong problem-solving and organizational skills.

Responsibilities

• Support the General Manager in daily operations.
• Deliver exceptional customer service.
• Mentor and train team members.
• Maintain brand standards for quality and safety.

Skills

Customer service excellence

Team leadership

Brand quality standards

Effective communication

Adaptability

Job description

About the Role

Assistant General Manager – BrewDog Edinburgh Waverley

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. SSP can be the continuation or start of a career with Future GM development programs, opportunities to work in different franchised / own brand units, a structured induction and ongoing training program and more.

Contract 40hrs per week, worked 5/7 days.

As Assistant General Manager, you'll be rewarded with a competitive salary of up to £32,000 and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working
• Management bonus scheme
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team at BrewDog You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:

• Be passionate and dedicated bar manager and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!