Assistant General Manager

Greene King; Rochdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular pub chain in England is looking for an Assistant Manager to support daily operations and lead the team. You'll be responsible for creating excellent customer experiences, assisting in training, and maintaining high standards of service. This role requires strong communication and leadership skills and the ability to adapt in a fast-paced environment. The position offers numerous benefits including a competitive salary, discounts, and development opportunities.

Benefits

Competitive salary

Pension contribution

33% discount for staff and 15% for friends

Free employee assistance program

Referral bonuses

Access to wages before payday

Retail discounts

Qualifications

• Passionate about creating amazing customer experiences.
• Strong communication and leadership capabilities.
• Ability to adapt to busy and challenging situations.
• Commitment to high standards and attention to detail.

Responsibilities

• Assist the General Manager with daily operations.
• Lead the team to deliver exceptional customer experiences.
• Provide training and development support to team members.
• Ensure compliance with brand standards and safety protocols.

Skills

Customer experience focus

Communication skills

Leadership skills

Adaptability

Attention to detail

Job description

Overview

We are recruiting for an additional Assistant Manager; you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers and teams have a great time.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high; our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

• Competitive salary and pension contribution
• Chance to further your career across our well‑known brands, with training and development at every level as one of the industry’s top apprenticeship providers
• Discounts: 33% for you and 15% for your loved ones across all of our brands; 50% for you and 25% for your loved ones at our Greene King Inns and hotels
• Free employee assistance programme – mental health, well‑being, financial and legal support because you matter!
• Refer a friend – earn up to £1,500 for each successful referral
• Wagestream – access your wage before payday when life happens
• Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile and more

Responsibilities

• Support the General Manager in day‑to‑day running of the business and lead the business in their absence
• Bring the brand to life by leading the team in delivering amazing experiences for customers
• Act as a role model for the team and support training and development
• Champion brand standards and ensure customer and team safety at all times

Qualifications

• Passionate about delivering amazing experiences for customers
• Great communication and leadership skills, with an ability to get the best out of people
• Ability to think on your feet and adapt to challenges during a busy shift
• Keen eye for detail and desire to uphold high standards in all that you do