Assistant General Manager

NHS; Greater London; On-site; GBP 61,000 - 69,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking enthusiastic Assistant General Managers to join their team. The role involves operational management within various divisions aimed at improving patient outcomes and service excellence. Ideal candidates will have a background in healthcare management, strong leadership skills, and a proven track record in performance enhancement. This opportunity includes a competitive salary and the chance to work in a supportive environment that values professional development.

Benefits

Generous benefits

Flexible working hours

Next level training opportunities

Qualifications

• Track record of improving performance and productivity in a healthcare setting.
• Experience leading multidisciplinary teams in high-pressure environments.
• Significant experience of working in the NHS in a junior management position.

Responsibilities

• Manage operational, administrative, and support teams.
• Deliver appraisal and training requirements for staff.
• Support governance arrangements including audits and risk management.

Skills

Operational management experience

Stakeholder management

Communication skills

Proactive leadership

Education

Evidence of continuing personal development

Job description

We are seeking enthusiastic, resilient, and operationally experienced Assistant General Managers to join the Royal Free London Group. These are exciting opportunities for motivated individuals who are passionate about operational excellence, service transformation, and improving patient outcomes.

We have 6 posts across our four divisions, as outlined below:

• Surgery and associated services division
  • General Surgery (including breast, colorectal and general surgery)- 1 WTE
• Integrated medical services and therapies division
  • Diabetes & endocrinology, renal, rheumatology & haematology- 1 WTE
  • HIV, sexual health and microbiology- 0.4 WTE
• UEC and integrated adult services division
  • Acute Medicine- 1 WTE

Contact: Nick Vincent ([e-mail])

BCYP Hospital (Barnet/ Chase Farm)- 1 WTE

BCYP Hospital (Royal Free)- 1 WTE

Please clearly indicate in your application which role you are applying for. Interviews are scheduled to take place during the week commencing 2 February.

Main duties of the job

Reporting to the General Manager, you will play a key role in shaping and delivering safe, effective, and efficient services. You will contribute to strategic planning, operational delivery, and performance management, while leading and supporting multidisciplinary teams to drive continuous improvement.

This is a hands‑on leadership role suited to individuals who thrive in fast‑paced, high‑pressure environments, enjoy collaborative working, and are committed to delivering service excellence.

You will bring:

• Strong operational management experience within a complex healthcare environment.
• A track record of improving performance, productivity, and patient flow.
• Excellent stakeholder management and communication skills.
• A proactive, solution‑focused approach to leadership and change.

If you are energised by leading change, improving performance, and supporting teams to deliver the very best care, we would be delighted to hear from you.

Interviews will take place in the week of 2nd of February.

About us

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward‑thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk

Job responsibilities

Key responsibilities To line manage operational, administrative and support teams within the service. Deliver appraisal and mandatory training requirements for all staff within those teams. Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance. Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety. To be responsible to the general manager for financial performance relating to delegated budgets and operational performance of the service. To de‑pose for the general manager and provide cross cover for other operations managers within the directorate/ division as required.

Key working relationships Divisional, directorate and service triumvirate leadership teams, Multi‑disciplinary teams in all areas of responsibility. Administrative teams in functions across the organisation appointments, admissions, wards, coding, Corporate departments and service leads such as governance, complaints, finance, information and analytics, workforce and OD, planning and strategy, communications, and information governance. Managers in other services, directorates and divisions External relationships: primary care, local authority, commissioners and ICB leads.

Person Specification

Education & professional Qualifications

• Evidence of continuing personal development

Experience

• Track record of successfully working in a multi‑disciplinary team
• Significant experience of working in the NHS in a junior management position
• Staff management and supervision and leading a team

Skills and Knowledge

• Ability to negotiate with and influence staff at all levels
• Ability to manage own time and priorities
• Ability to analyse highly complex and sensitive information, from a broad range of sources and producing options appraisal for consideration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£61,631 to £68,623 a year Per annum including HCAS