assistant general manager

wagamama; Epsom; On-site; GBP 14,000 - 25,000; Full time

Job summary

A well-known restaurant brand in Epsom is seeking an experienced Assistant General Manager to support the restaurant leadership team. You will lead by example, drive performance, and inspire your team to deliver exceptional service. The ideal candidate has a strong background in hospitality management and a passion for people and food, with the ability to manage budgets and performance effectively.

Benefits

Brilliant salary

£3000 bonus opportunity

£140 average tips per week

Pension scheme

28 days holiday

Dedicated 6-week training programme

Free wagamama food allowance

50% discount at wagamama

Financial wellbeing support

Qualifications

• Proven experience managing teams in a hospitality setting.
• Ability to lead and inspire a restaurant team.
• Experience in understanding and managing restaurant budgets.

Responsibilities

• Support the General Manager in leading operations.
• Inspire and motivate staff to exceed expectations.
• Drive performance and foster a positive environment.

Skills

Leadership in hospitality

Strong communication

Financial awareness

Team performance management

Problem-solving

Job description

the role

as an assistant general manager you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. you’ll live + breath our people promise, values and embody core leadership behaviours. you'll inspire + motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. you'll have a real passion for people, food + hospitality and you'll be driven to make positive change

perks + quirks

a brilliant salary, £3000 bonus opportunity per year + £140per week average tips

pension scheme + 28 days holiday

dedicated 6-week training programme

£14 - £25 of free wagamama food allowance on every shift

50% discount at wagamama + 30% off all other trg brands with family and friends

internal progression opportunitiesif you're aspiring to become a general manager in the near future

kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for

an experienced hospitality manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

experienced in understanding the financial performance of a restaurant and identifying opportunities

ability to manage a restaurant and labour budget

a passionate leader with experience of managing your teams performance and development

an individual who leads to inspire and engage their team to nourish + flourish in their role and career

a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way

kaizen , meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different

be you, be wagamama