Assistant Food and Beverage Manager

The Rspb; Edwinstowe CP; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading conservation organization is seeking a Food and Beverage Supervisor to manage kitchen operations and deliver excellent customer service at the Sherwood Forest Reserve. The ideal candidate will have experience in commercial catering and strong leadership skills, as well as a keen eye for budget management and food safety. This full-time role requires great organizational abilities and a passion for nature conservation, making it a fulfilling opportunity in an award-winning visitor centre.

Qualifications

• Experience working in commercial catering environments.
• Understanding of budgets and delivery of KPI's.
• Knowledge of food safety management systems.

Responsibilities

• Prepare and cook menu items, leading kitchen operation.
• Support delivery of exceptional customer care.
• Manage food safety and health and safety according to RSPB procedures.

Skills

Budget management

Customer service

Leadership

Food safety knowledge

Planning and prioritizing

Education

GCSE Maths and English or equivalent

Level 2 Food Hygiene

Tools

MS Excel

MS Word

Job description

Supporting the Food and Beverage Manager in the delivery of high-quality menu items, provision of exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance. Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit. Working as part of the catering team, we need someone who is enthusiastic, hardworking, self‑motivated and is determined to make a success of the catering operation at Sherwood.

Responsibilities

• Be responsible for preparing and cooking menu items, leading kitchen operation (alongside the Food and Beverage Manager).
• Support delivery of exceptional customer care.
• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.
• To proactively support the effective delivery of all administrative tasks within defined timeframes including food ordering and managing relationships with suppliers.
• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.
• Proactively support in the management and leadership of team members.
• Deputise in the absence of the Food and Beverage Manager.
• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.
• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Qualifications

• GCSE Maths and English or equivalent
• Level 2 Food Hygiene
• Experience working in commercial catering environments
• An understanding of budgets and delivery of KPI's
• A working knowledge of MS applications, including Excel and Word
• Knowledge of food safety management systems and health and safety legislation
• Strong visual merchandising, display and presentation skills
• Strong resource planning with effective allocation of teams and product
• The ability to plan and prioritise tasks
• A strong leader, who motivates and nurtures their teams
• Effective in responding to customer and colleagues needs and feedback
• Supporting and developing a highly performing diverse team

Desirable Skills, Knowledge and Experience

• Level 3 Food Hygiene
• Experience of working at a visitor attraction
• Multi-site catering experience

Benefits and Working Conditions

The café is located in our award‑winning visitor centre, situated in an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old. We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit! We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently under‑represented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre‑existing Right to Work in the UK in order to be offered an employment contract.

Employment Details

This is a permanent full‑time role for 37.5 hours per week. We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please don't delay in responding.