Assistant, Facilities (FCS56)

Arts Council England; Manchester; On-site; GBP 29,000; Full time

Job summary

A cultural organization in Manchester is seeking an Assistant Facilities to join their Estates and Facilities Team. This role involves providing courteous and professional services to staff and visitors, managing office supplies, and ensuring cleanliness and maintenance. Candidates should have customer-facing experience, a reliable nature, and proficiency in Microsoft Office. The position is office-based with a fixed-term contract until May 2026, offering competitive benefits including a pension scheme and hybrid working options.

Benefits

Generous annual leave

Final salary pension scheme

Flexible working options

Qualifications

• Experience in a customer-facing role is essential.
• Familiarity with Microsoft Office, including Outlook and Teams.
• Knowledge of health and safety in a working environment is desirable.

Responsibilities

• Provide efficient facilities service to staff and visitors.
• Assist staff with meeting arrangements and maintain office supplies.
• Monitor cleaning standards and report maintenance issues.

Skills

Customer Service

Typing

Facilities Maintenance

Hospitality Experience

Cleaning Experience

Office Experience

Job description

Assistant Facilities (FCS56)

Contract: Fixed term until 31 May 2026, working 35 hours per week.

Salary: £28,662 per annum plus benefits including a final salary pension scheme, generous annual leave and flexible/hybrid working.

Location: Manchester (office based)

We are seeking to recruit a highly motivated individual to join the Estates and Facilities Team playing a key role in providing an efficient, courteous and professional facilities service to staff and visitors at our Head Office in Manchester.

Responsibility includes: greeting staff and visitors; assisting staff with arrangements for meetings; raising purchase orders; keeping accurate and up-to-date records; maintaining supplies of stationery and office refreshments; dealing with mail; monitoring cleaning standards; recording planned and reactive maintenance; reporting maintenance issues; contributing to maintaining a healthy and safe environment for staff and visitors; and communicating effectively at all levels, both face-to-face and by email.

Timekeeping and reliability are key to this role. Applicants should be available and prepared to work the 8-hour day at the office. Occasional out-of-hours work may be required to enable works or maintenance to go ahead, and notice would be given.

Applicants should have experience in a customer-facing role, be reliable, approachable and helpful, possess a good working knowledge of Microsoft Office including Outlook and Teams, and be able to prioritise tasks and operate and communicate effectively within a small team. Knowledge of health and safety in a working environment would be desirable.

Equality, Diversity and Inclusion Statement

Arts Council is committed to being an inclusive employer, building an inclusive workplace and recruiting a workforce that is as diverse as the communities we serve. However you identify and whatever background you bring with you, we welcome you to apply for a role at Arts Council.

If there are any adjustments that would support you in your application, please let us know when you apply. If you are disabled, Evenbreak is able to provide support with your application. For further information please visit their website.

We participate in the Offer an Interview scheme, which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they are applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/or neurodivergent candidates, may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance.

About us

Arts Council offers a range of benefits to our employees, including a generous annual leave allowance and the Arts Council Retirement Plan – a final salary scheme.

Key Skills

• Typing
• Customer Service
• Hospitality Experience
• Facilities Maintenance
• Facilities Management
• HVAC
• Cleaning Experience
• Office Experience
• OSHA
• Maintenance
• Custodial Experience
• Power Tools

Employment Details

Employment Type: Contract

Experience: minimum years required (details not provided)

Vacancy: 1

Application Process

To view the job description and the recruitment pack, please refer to the links provided in the original posting.

Job ref: FCS56

Closing date: Monday 05 January 2026, 09:00 am

Interviews: In-person, Monday 12 January 2026

We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact the recruitment team.