Assistant Distribution Manager

Bamford Collection; Moreton-in-Marsh; On-site; GBP 34,000; Full time

Job summary

A lifestyle brand group in England seeks an Assistant Distribution Manager for its Supply Chain team. This full-time position involves coordinating logistics activities to ensure timely and efficient delivery of goods. The ideal candidate will support a team, engage with stakeholders, and drive process improvements. Competitive salary of £34,000 per annum, along with various employee benefits, including discounts, medical insurance, and volunteering days.

Benefits

Product discounts

Volunteering days

Private medical insurance

Pension scheme

Life assurance

Mental health support

Qualifications

• Experience leading a team in a fast-paced operational environment.
• Ability to engage effectively with stakeholders.
• KPI-driven experience; proficiency in Excel.
• Strong planning and organizational skills.
• Collaborative and supportive teamwork capability.
• High attention to detail and structured working style.
• Effective problem-solving skills.
• Proven customer service experience.

Responsibilities

• Lead and support team in efficient distribution.
• Assist with internal logistics initiatives.
• Facilitate cross-functional collaboration.
• Provide high-quality customer service.
• Oversee planning and execution of distribution activities.
• Maintain accurate records and compliance.

Skills

Team leadership

Strong communication skills

KPI monitoring

Microsoft Excel proficiency

Planning and organization

Attention to detail

Problem-solving

Customer service experience

Time management

Job description

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

What drives and inspires us is the belief that we have a responsibilitynot just to protect the world around us but to have a positive impact on it too.

The group encompasses an organic farm and retailer;a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.

We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.

We are more than a group of businesses striving to make a difference. We are a way of life.

ABOUT THE ROLE

We are on the search for an organised and proactive Assistant Distribution Manager.

As a key member of the Supply Chain team, the Assistant Distribution Manager plays an important role in supporting the effective distribution of goods across the Bamford Collection.

This position is responsible for coordinating logistics activity to ensure stock is delivered accurately, efficiently, and on time, while providing high-quality support to both internal teams and external partners.

Working closely with the Logistics Manager, the Assistant Logistics Manager helps lead and support a team of Logistics Coordinators, ensuring service standards are met, operational challenges are resolved, and continuous improvements and efficiencies are driven across the function.

This role is full time, 40 hours and based in at the Daylesford Farm, Gloucestershire.

Salary £34,000 per annum.

RESPONSIBILITIES

• Lead and support your team to deliver efficient, high-quality distribution, fostering a collaborative and motivated working environment.
• Assist with internal logistics initiatives and projects, driving process improvements, cost savings, and service enhancements across the organisation.
• Help to facilitate cross-functional collaboration and communication to streamline processes, improve efficiency, and enhance overall operational performance.
• Aiding stores and customers regarding pick and order status, transport queries, and product information, and resolving any issues or concerns in a timely manner.
• Providing a high level of customer service and responding to queries in a timely manner.
• Provide guidance and support to internal teams on logistics-related matters, including transportation planning, inventory management, and order fulfilment.
• Support the escalation process into retail and other business units that affect supply.
• Oversee the planning and execution of distribution activities, including order processing, picking, and shipping, to ensure timely and accurate delivery of products.
• Support with the development and maintenance of relationships with distribution partners, such as carriers, freight forwarders, and third-party logistics providers, to ensure reliable and cost-effective transportation services.
• Monitoring the status of shipments in transit, providing updates to customers or internal stakeholders, and addressing any delivery issues or delays.
• Maintaining accurate records of shipments, including packing lists, bills of lading, and shipping labels, and ensuring compliance with regulatory requirements.

SKILLS YOU WILL BRING

• Proven experience leading and motivating a team in a fast-paced operational environment.
• Strong verbal and written communication skills, with the ability to engage effectively with internal and external stakeholders.
• Experience working in a KPI-driven environment, with the ability to monitor performance and support continuous improvement.
• Proficient in Microsoft Excel, with confidence using data to support reporting and decision-making.
• Excellent planning and organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong team-working capability, with a collaborative and supportive approach.
• High attention to detail and a structured, methodical working style.
• Effective problem-solving skills, with the ability to identify issues and implement practical solutions.
• Proven customer service experience, with a focus on delivering high service standards.
• Strong time management skills, able to work efficiently in a fast-paced environment.

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and diningexperiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.