Assistant Centre Manager

Tay Associates Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier facility management company in Greater London is seeking an exceptional Assistant Centre Manager to lead daily operations and enhance client experience. This hands-on role involves overseeing on-site teams, ensuring operational excellence, and maintaining high standards of service and presentation. Ideal candidates will possess strong leadership skills, attention to detail, and adaptability in dynamic environments. If you thrive on responsibility and enjoy direct client interactions, we encourage you to apply.

Qualifications

• Strong operational and team management experience.
• Ability to work in a fast-paced environment.
• Proven skills in client care and communication.

Responsibilities

• Oversee on-site staff and ensure smooth daily operations.
• Lead regular 1:1s and support individual development plans.
• Manage rotas and track team absences.

Skills

Team management

Clear communication

Operational excellence

Attention to detail

Problem-solving

Job description

Assistant Centre Manager

We are seeking an exceptional Assistant Centre Manager to help deliver seamless daily operations and an outstanding client experience within a fast-paced, premium environment. This is a hands-on leadership role, ideal for someone who thrives on responsibility, takes pride in high standards, and leads with confidence and warmth.

You’ll play a key role in managing on-site teams, supporting operational excellence, and stepping into the Centre Manager role when required.

Key Responsibilities

• Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance teams, and contractors
• Ensure balanced task distribution and smooth daily operations
• Lead regular 1:1s, set goals, and support individual development plans
• Coordinate and document daily team briefings
• Manage rotas, authorise leave, and track team absences
• Act as Centre Manager when required
• Uphold impeccable standards of cleanliness, presentation, and hospitality throughout the Centre

Candidate Profile

If you enjoy thriving in fast-paced environments, you’ll feel at home here. You bring energy, precision, and leadership that make an operation feel seamless and exceptional.

You’re composed, driven, and always two steps ahead — positive and solutions-led.

• Lead with a proactive, hands‑on approach
• Prioritise exceptional client care with clear, confident communication
• Have strong operational and team management experience, with a natural talent for coordination
• Stay calm, adaptable, and composed under pressure
• Are relentlessly organised, with razor‑sharp attention to detail
• Build trust quickly and create a warm, elevated atmosphere
• Love taking initiative, staying solutions‑focused, and confidently owning client‑facing events