Assistant Cafe Manager

Creative Gardens (NI) Limited; Ballyclare; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local café in Ballyclare is seeking an experienced Assistant Café Manager. You will assist in managing café operations, ensure high standards of customer service, and oversee food quality and staff management. This role involves working 35 hours per week on a rota basis, including weekends. Ideal candidates should have over 12 months of relevant experience and strong communication skills.

Benefits

Avoid late-night hours

35 hours per week on a rota basis

Qualifications

• 12 months' experience as an Assistant Café Manager or similar role.
• Proficient in Microsoft packages and epos till systems.
• Ability to manage physical tasks like lifting and standing for long periods.
• Effective verbal and written communication skills.
• High standards in food quality and cleanliness.
• Experience managing teams of 10 or more staff.
• Relevant training or qualifications in hospitality.

Responsibilities

• Assist the Café Manager in overseeing café operations.
• Manage food quality, staff management, and café presentation.
• Ensure excellent customer service is maintained.

Skills

Customer Service

Staff Management

IT Proficiency

Communication

Hygiene Standards

Job description

Main duties include helping to oversee the smooth running of the cafe including staff, ensuring a high standard of customer service is maintained and serving customers with our delicious homemade food.Please see employer website for full job details & person specification.

Responsibilities

• To assist the Café Manager on overseeing and help managing all aspects of the café.
• Oversee other aspects such as food quality, staff management and café appearance and presentation.
• Ensure customers are being attended to quickly and efficiently, offering excellent customer service at all times.

Skills and Qualifications

• Possesses a minimum of 12 months' experience of working as an Assistant Café Manager, Supervisor or similar, within a comparable environment.
• Demonstrate proficient use of IT in particular Microsoft packages, epos till systems.
• Capable of performing required tasks such as bending, stooping, lifting heavy objects, and standing for extended periods.
• Proficient in both verbal and written communication, facilitating clear and effective interaction with staff and management.
• Maintains high standards across all aspects of cafe operations, including food quality, hygiene/cleanliness, health & safety and staff conduct, through a meticulous approach to tasks.
• Possesses 12 months experience working as a shift supervisor or team leader within the hospitality industry.
• Directly managed teams of 10 or more staff members.
• Completed relevant training or acquired qualifications applicable to the job requirements.

Further Information

Our cafes bring the benefit of avoiding those late night hours with no late-night work.Available to work 35 hours per week on a rota basis and including weekends.