Assistant Bodyshop Manager

ABL 1Touch; England; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading automotive repair company in the United Kingdom seeks an experienced Assistant Bodyshop Manager to support daily operations within the workshop. The ideal candidate will have supervisory experience, exceptional communication skills, and a proactive approach to problem-solving. Key responsibilities include managing customer expectations, ensuring smooth workshop processes, and supporting team efficiency. This role promises a structured environment with opportunities for growth and development within a dynamic team.

Benefits

Up to £40,000 salary

28 days holiday

Life assurance

Healthcare Cash Plan

Employee Assistance Programme

Pension scheme

Refer a Friend Bonus - £1,000

Qualifications

• Experience in a team lead, supervisory, or parts-focused role, ideally within automotive.
• Solution-focused with a commitment to quality.
• Knowledge of body & paint repair processes is desirable.

Responsibilities

• Discuss repair plans with customers and manage expectations.
• Ensure accurate workshop documentation.
• Support workshop efficiency and job carding processes.

Skills

Team lead or supervisory experience

Proactive mindset

Strong communication skills

Highly organised

Good IT skills

Job description

What We Offer

• Up to £40,000 basic salary + Team Performance Bonus
• 28 days holiday (including bank holidays)
• Life assurance
• Healthcare Cash Plan (plus gym & shopping discounts)
• Employee Assistance Programme
• Celebration Day - take time off for a personally significant day
• LV car insurance discount
• Pension scheme
• Employee Engagement Budget (team meals/activities)
• Mental Health First Aiders
• Cycle to Work Scheme
• Refer a Friend Bonus - £1,000
• Company car (dependent on role)
• Staff discounts, wellbeing programmes & more

About the Role

As an Assistant Bodyshop Manager, you'll support the Bodyshop Manager in ensuring the efficient day-to-day running of the workshop. You'll be hands‑on with job carding, parts organisation, process management, and customer communication‑helping deliver a smooth, high‑quality repair experience.

Key Responsibilities

• Discuss repair plans with customers, manage expectations, and communicate ECDs clearly.
• Listen to customer needs and address concerns with professionalism.
• Ensure all workshop documentation is accurate and complete.
• Work closely with central functions to enhance process understanding and flow.
• Support workshop efficiency and ensure parts and job carding processes run smoothly.

Skills & Experience

• Background in a team lead, supervisory, or parts‑focused role‑ideally within automotive.
• Proactive, solution‑focused mindset with a commitment to getting it right first time.
• Strong communication skills (verbal and written).
• Highly organised with strong process awareness.
• Flexible, adaptable, and comfortable working in a fast‑paced environment.
• Good IT skills and ability to learn new systems quickly.
• Knowledge of body & paint repair processes is desirable but not essential.

Why Join Us?

At ABL 1Touch, you'll join a dynamic, supportive organisation that values growth, innovation, and its people. Be part of a market‑leading, growing automotive business that truly looks after its people.

Since 1994, ABL 1Touch has been a leader in vehicle repair, working in partnership with major insurers and delivering exceptional customer service. We invest in our people, our technology, and our culture—and we're looking for an Assistant Bodyshop Manager to join our team.

We are committed to building a diverse, inclusive team where everyone can work at their best. If you need reasonable adjustments during the recruitment process, please contact #####