Assistant Bar Manager - Fame Factory - Excel London

Compass Group UK & Ireland; City Of London; On-site; GBP 34,000; Full time

Job summary

A leading hospitality provider is seeking an Assistant Bar Manager at Fame Factory in London to oversee daily operations. Responsibilities include managing staff, ensuring excellent service, and handling supplier relationships. Ideal candidates should have significant experience in hospitality management, strong financial skills, and a passion for customer service. This full-time position offers competitive pay and comprehensive benefits including 23 days annual leave and health support.

Benefits

Healthcare & wellbeing support

23 days' annual leave plus bank holidays

Family benefits

Development opportunities

Meals on duty

Qualifications

• Experienced hospitality manager in high-volume bar/restaurant settings.
• Strong financial and operational skills, including budgeting and software use.
• Exceptional customer service and problem-solving abilities.

Responsibilities

• Oversee daily bar operations to ensure smooth service and high standards.
• Manage inventory and supplier relationships effectively.
• Lead and motivate staff across all roles.
• Ensure excellent customer service and resolve issues promptly.

Skills

Hospitality management

Financial skills

Leadership

Customer service

Organizational skills

Job description

Overview

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Job Introduction

Assistant Bar Manager - Fame Factory - Immerse London at ExCeL London, E16 1XL | Full-Time / Permanent

£34,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

Immerse London - Fame Factory

Introducing London's new entertainment district.

Immerse LDN is dedicated to showcasing world-class immersive experiences and original productions across brand-new purpose-built venue space in the heart of London's Royal Docks - set to the backdrop of ExCeL London's waterfront.

As part of a programme of continued investment and expansion of the ExCeL London campus, ExCeL London Hospitality is opening of a brand new bar, coming soon as part of the Immerse LDN development.

As part of these exciting expansion plans, we're recruiting a brand new dedicated team for the Fame Factory. A high-octane joyride through your own fame fantasy, FAME*FACTORY throws open the doors on the surreal life of the staggeringly famous and lets you take the wheel.

This brand-new, 60-minute, walk-through experience begins with a choice. Will you be a chart-topping pop star? A Hollywood icon? A sporting legend? It's your moment to shine.

Our adoring cast of agents, directors, fans and paparazzi are waiting to propel you into the fame stratosphere across 11 spectacular sets. Board your own private jet. Meet with your agent. Feature on a magazine cover. Walk the red carpet. Shine as a guest on a talk show. Star in your own promo movie and much more...

We're looking for...

An Assistant Bar Manager for Fame Factory who will collaborate with the front line team to ensure smooth daily operations. As well as managing, training, and motivating our talented team of servers, bartenders, and kitchen staff.

What we're looking for

• Oversee daily bar operations to ensure smooth service and high standards.
• Manage inventory and supplier relationships effectively.
• Lead and motivate staff across all roles.
• Conduct performance reviews and support staff development.
• Handle recruitment, onboarding, and scheduling.
• Ensure excellent customer service and resolve issues promptly.
• Develop and deliver staff training programs.
• Promote continuous improvement and stay updated with industry trends.

Key Attributes & Experience

• Experienced hospitality manager in high-volume bar/restaurant settings.
• Strong financial and operational skills, including budgeting and software use.
• Proven leadership with a focus on team development and motivation.
• Exceptional customer service and problem-solving abilities.
• Highly organized and adaptable in fast-paced environments.
• Professional and passionate, with strong communication and teamwork skills.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  1. 2 days' additional leave after returning from maternity leave
  2. Day off for your baby's first birthday
  3. Enhanced family leave
• Perks & discounts:
  1. Shopping, entertainment, and travel discounts
  2. 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  1. Pension scheme
  2. Life Assurance
  3. Preferred rates on salary finance products
• Development opportunities:
  1. Professional subscriptions
  2. Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences - and shape the future of hospitality.