Assistant Area Branch Manager

Rexel; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading electrical supply company is seeking an Assistant Area Branch Manager in Peterborough to support daily operations and enhance customer satisfaction across multiple branches. The role involves coaching the team, monitoring performance metrics, and managing customer accounts. We are looking for a candidate with strong negotiation skills, organisational abilities, and a commitment to team development. Attractive benefits include a company car scheme and extensive development opportunities.

Benefits

Company Car Scheme

Contributory pension scheme

33 days annual leave

Private Medical Insurance

Staff discounts

Qualifications

• Strong negotiation and communication skills to engage effectively with customers.
• Ability to collaborate cross-functionally to achieve branch objectives.
• Strong organisational skills to manage daily operations.

Responsibilities

• Support branch performance by coaching and motivating the team.
• Monitor key metrics to drive improvements.
• Manage customer accounts and resolve operational issues.

Skills

Strong negotiation and communication skills

Team development and training facilitation

Excellent customer service orientation

Strong organisational skills

Collaborative skills

Job description

Overview

This is the role of Assistant Area Branch Manager, supporting the Area Branch Manager in leading the team and managing daily operations to achieve growth and enhance customer satisfaction within the Peterborough Branch and supporting across 6 additional branches within the wider Anglia region as needed.

Responsibilities

• Support branch performance by coaching and motivating the team, overseeing day-to-day operations, and ensuring compliance with company and health & safety standards.
• Monitor key metrics (quote conversion, overrides, inventory) to drive improvements.
• Manage customer accounts, pricing and terms to protect profitability, and resolve operational or customer issues.
• Identify training needs, support promotional activity, and work closely with supply chain and finance.
• Prepare regular performance reports and step in for the Area Branch Manager as required.

Qualifications

Rexel prioritises behaviours and potential over formal qualifications. The successful candidate will demonstrate the following behaviours and capabilities:

• Drives Results: Consistently achieving results, even under tough circumstances
• Holding Accountability: Holds self and others accountable to meet commitments
• Drive Engagement: Creating a climate where people are motivated to do their best to help the organisation meet its objectives
• Develops Others: Developing people to meet both their career goals and organisational goals
• Courage & Risk Taking: Addressing difficult issues boldly, saying what needs to be said
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
• Curious: Seeking new ways to grow and be challenged through formal and informal learning

What we are looking for:

• Strong negotiation and communication skills to engage effectively with customers and stakeholders.
• Proficiency in team development and training facilitation to enhance team capabilities.
• Excellent customer service orientation with a focus on building long-term relationships; solid understanding of inventory management and stock control.
• Strong organisational skills to manage daily operations and prioritise tasks.
• Ability to collaborate cross-functionally with various departments to achieve branch objectives and interpret performance data for informed decision-making.

Benefits

• Company Car Scheme
• Contributory pension scheme and life assurance
• Bonuses: Gainshare bonus scheme - reward for growth/Performance Related Bonus
• Time Off: 33 days annual leave (including bank holidays, increasing over time)
• Buy and sell holiday entitlement
• Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more
• Perks: Staff discounts, exclusive holiday offers and financial education support

Additional Information

At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because diversity drives fresh ideas and great results. We are building a high-performance culture that creates value for customers and communities, and we strive to ensure everyone feels supported to be their best.