Assessment Officer

Membership Bespoke; Oxford; Hybrid; GBP 30,000; Full time

Job summary

A leading recruitment agency is seeking an Assessment Support Assistant on a 12-month fixed term contract based in Oxford with hybrid working options. This pivotal role involves supporting the assessment cycle for a professional body, ensuring the smooth operation of exam centres and maintaining communication during exam days. A motivated individual with excellent organizational skills and calmness under pressure will thrive in this role. The salary is £29,450 plus excellent benefits.

Benefits

Excellent benefits

Qualifications

• Highly organized with the ability to manage multiple tasks efficiently.
• Calm and focused under pressure during high-volume periods.
• Strong communication skills for remote support on exam days.

Responsibilities

• Support 40+ exam centres with file platforms and dataset configuration.
• Manage first-line support for exam centres and remote candidates.
• Maintain high-volume inboxes for consistent communication.

Skills

Organization

Calm under pressure

Attention to detail

Job description

Job Description

Assessment Support Assistant

12-Month Fixed Term Contract

Oxford (Hybrid Working)

£29,450 + Excellent Benefits

Membership Bespoke, the leading recruitment agency dedicated exclusively to membership organisations and associations, is delighted to be supporting our client, an established professional body, in their search for an exceptional Assessment Support Assistant.

This is a pivotal operational role supporting the delivery of high-volume professional assessments sat by thousands of learners each year. If you are highly organized, calm under pressure and motivated by accuracy, this role will place you at the centre of a mission‑critical process within a respected membership organisation.

THE ROLE

Reporting into the Learning function, you will support the full assessment cycle, ensuring that all assessment data, documentation, and centre operations run smoothly and to exacting standards.

Key responsibilities include :

• Supporting 40+ exam centres with secure file platforms, imagery accuracy and dataset configuration.
• Managing multi-channel first-line support for exam centres and remote candidates on exam days (phone, Teams, email).
• Maintaining and prioritising high-volume inboxes, ensuring consistent, timely communication.