Assessment Centre Customer Coordinator

Maximus; Sunderland; On-site; GBP 25,000; Full time

Job summary

A global health and employment services provider in Sunderland is seeking a candidate to coordinate operations at an assessment center. The role involves managing appointment sessions, providing customer service, and performing administrative tasks. Ideal candidates should have GCSE qualifications, customer service experience, and good communication skills. Competitive salary of £24,570. This position supports a diverse work environment.

Qualifications

• Experience in dealing with internal and external stakeholders preferred.
• Good level of written English for record keeping.
• Demonstrable experience in administrative or customer service positions.

Responsibilities

• Manage daily appointment sessions and customer interactions.
• Collaborate with other teams to ensure efficient operations.
• Handle administrative duties and maintain records.

Skills

Customer service experience

Attention to detail

Fluent English

Education

GCSE level including Maths & English at grade C or above

Tools

Microsoft Office

Job description

A global health and employment services provider in Sunderland is seeking a candidate to coordinate operations at an assessment center. The role involves managing appointment sessions, providing customer service, and performing administrative tasks. Ideal candidates should have GCSE qualifications, customer service experience, and good communication skills. Competitive salary of £24,570. This position supports a diverse work environment.