Aspiring Service Advisor - Fast-Paced, Training-Led Role

Sytner Group; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive service provider in the UK is looking for a motivated Trainee Service Advisor in Birmingham. The role involves managing customer bookings, supporting Service Advisors, and ensuring a smooth customer journey throughout vehicle servicing. Candidates should have strong organisational skills and a customer-focused approach; experience in a similar environment is beneficial but not required. You're offered comprehensive training and an attractive benefits package, including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail.
• Customer-focused approach.

Responsibilities

• Manage inbound and outbound booking calls.
• Support Service Advisors in customer care.
• Liaise closely with technicians for vehicle progress.

Skills

Organisational skills

Customer service

Attention to detail

Tools

Kerridge

Job description

A leading automotive service provider in the UK is looking for a motivated Trainee Service Advisor in Birmingham. The role involves managing customer bookings, supporting Service Advisors, and ensuring a smooth customer journey throughout vehicle servicing. Candidates should have strong organisational skills and a customer-focused approach; experience in a similar environment is beneficial but not required. You're offered comprehensive training and an attractive benefits package, including enhanced holiday entitlement and career development opportunities.