Armed Forces Outreach Service – Armed Forces Outreach Officer

Confederation of Service Charities; Catterick Garrison; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in Catterick Garrison is seeking an Armed Forces Outreach Officer to provide housing advice and support. Candidates need experience working with the Armed Forces community, strong communication skills, and a willingness to engage with various audiences. A minimum of 5 GCSEs including Maths and English is required. This part-time role will involve 29.6 hours per week, offering an opportunity to make a meaningful impact.

Qualifications

• Experience working with the Armed Forces or their community.
• Knowledge of Data Protection and Confidentiality.
• Understanding of Equality and Diversity.

Responsibilities

• Provide key housing advice and support to the Armed Forces Community.
• Maintain accurate records.
• Engage with various audiences.

Skills

Understanding of Armed Forces issues

Effective communication methods

Organizational skills

Time management

Empathy

Education

5 GCSEs or equivalent at Grade 9-4/A-C

Tools

Microsoft Office Packages

Job description

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Armed Forces Outreach Service – Armed Forces Outreach Officer

In partnership with our funders the Forces in Mind Trust and the National Lottery, we are delighted to announce an exciting job opportunity as part of a new groundbreaking project.

Bringing together the regional housing partnership Armed Forces Outreach Service (AFOS) and the MOD, this new post will be based directly within Catterick Garrison to provide key housing advice and support to serving members of the Armed Forces Community and their family members as part of a partnership approach to improving transitional support.

We don’t require you to be a housing expert to apply for this job but we do require you to have time spent in the Armed Forces or have experience of working with those in the Armed Forces, demonstrating that you have an understanding of the current issues facing members of the Armed Force Community with knowledge on the re-settlement process.

The successful postholder will need to have 5 GCSE’s or equivalent at Grade 9-4/A-C (including Maths and English) or relevant demonstratable experience with evidence of continual professional development and a willingness to undertake additional training as required.

Due to the nature of the job, you will need to have Knowledge of Data Protection and Confidentiality and be able to demonstrate a good understanding of Equality and Diversity and the ability to evidence how this would be displayed in the workplace with experience of empathising with others.

The successful candidate will need to show that they have experience of maintaining accurate records and ICT skills including Microsoft Office Packages.

This role will require you to have experience of effective communication methods and be able to engage with various audiences with excellent organisational and time management experience are essential.

Working hours – 29.6 per week

Closing date – 13 August 2025

If you feel this is an opportunity you would be suitable for, we would love to hear from you.

Please contact Lisa McFadyen on 07857 663 434 should you have any queries or wish to discuss the role further.

In light of recent events in Afghanistan, please find information and support resources here