Area Technical Supervisor

CBRE; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global facilities management provider is seeking a Technical Maintenance Supervisor in London. This role involves coordination of FM & Technical Services to meet SLA requirements and KPIs. The ideal candidate will have a technical qualification in Electrical, Mechanical, Gas, or A/C, experience in facilities management, and strong customer service skills. Competitive salary and on-site working environment.

Qualifications

• Hold a technical qualification.
• Practical experience in working with supply partners.
• Ability to communicate at all levels.

Responsibilities

• Ensure FM Operations meet KPI and Output measurements.
• Support and monitor 3rd party maintenance supplier activities.
• Conduct monthly self-assessment SLA checks.

Skills

Electrical/Mechanical/Gas/A/C technical qualification

Knowledge of facilities management industry

Strong PC skills - MS Office

Experience with CAFM systems

Customer service experience

Job description

Overview

Area Technical Supervisor

Location: London - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Technical Maintenance Supervisor - London

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.

Responsibilities

• Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
• Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with QHSE requirements as outlined within the SLA
• Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books / documentation
• Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Provide flexible support to the FM Operation areas as
• Deliver goods received to correct destination / person
• Approve invoices, goods received notes and statements for payment purposes
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the operational team as defined by line management
• Other activities and responsibilities may be individually defined
• Present and record weekly toolbox talks and efficiently convey relevant information
• Ability to organize and issue tasks to engineers and to carry out checks through the auditing system
• Carry out audits on engineering team and sub-contractors
• Be part of the site on call team for OOH cover
• Survey and quote for additional works and repairs

Experience Required

• Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
• Knowledge and awareness of the facilities management industry
• Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
• An understanding of compliance and the ability to monitor and up-date records
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Strong PC skills - MS Office
• Experience with CAFM systems
• Self-motivated and resourceful
• Good administrative skills
• Well organised
• Good prioritization and planning skills
• Customer services experience
• Ability to communicate at all levels
• Service orientated attitude combined with innovative thinking

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)