Area Neighbourhood Caretaker Garages

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A local council in Birmingham seeks a proactive Area Neighbourhood Caretaker Garages to manage garage sites effectively. This role involves conducting site inspections, handling lettings, and ensuring safety and maintenance. Strong customer service skills are essential, along with a full UK driving licence to travel to various sites. Applicants must submit a CV and Supporting Statement outlining relevant qualifications and experiences.

Qualifications

• Proactive, customer-focused approach in managing garage sites.
• Willingness to undertake relevant training.
• Full UK driving licence essential for the role.

Responsibilities

• Conduct regular inspections of garage sites.
• Plan and organize garage lettings.
• Maximize income by increasing garage occupancy.
• Advertise available garages and screen applications.
• Complete minor repairs and safely dispose of items.
• Handle complaints professionally.

Skills

Strong customer service skills

Ability to maintain accurate records

Communication skills

Ability to work under pressure

Job description

Area Neighbourhood Caretaker Garages

Permanent

Grade B - £28,598 - £34,434

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are looking for a proactive, customer-focused Garage Voids & Lettings Assistant to join our Housing Management service. In this varied, hands‑on role, you will help manage garage sites across the city, ensuring they are safe, well‑maintained and efficiently let to maximise income and occupancy.

You will carry out regular site inspections, identify repairs, and support the delivery of capital investment and demolition programmes. You will also be responsible for advertising garages, screening applications, arranging viewings, and managing waiting lists. The role includes completing minor repairs, clearing and safely disposing of items left in vacant garages, and helping to deter anti‑social behaviour by engaging professionally with residents, licence holders and stakeholders.

Strong customer service skills are essential, alongside the ability to maintain accurate records, follow set procedures, and work confidently under pressure. You will frequently use IT systems, communicate clearly both in writing and in person, and make sound decisions in line with policies and statutory guidance.

You must also be willing to undertake relevant training to support your development.

A full UK driving licence is essential, as the role requires daily travel to sites in a non‑HGV vehicle. Please confirm you have a full UK driving licence in your supporting statement.

Key Responsibilities

• Conduct regular inspections of garage sites to identify repairs, maintenance, and health & safety issues.
• Plan and organise garage lettings, viewings, and manage waiting lists.
• Maximise income by sustaining and increasing garage occupancy.
• Advertise available garages and screen applications according to set criteria.
• Complete minor repairs and safely dispose of items from vacant garages.
• Deter anti‑social behaviour and handle complaints professionally.
• Support demolition and capital investment works by liaising with residents and stakeholders.
• Accurately maintain records using IT systems and end garage agreements per procedures.
• Purchase fuel and follow financial protocols.

Essential Criteria

• Ability to carry out minor repairs and use IT systems for record‑keeping.
• Strong customer service and interpersonal skills.
• Capable of working under pressure and prioritising tasks.
• Clear verbal and written communication.
• Understanding of policies, procedures, and statutory guidelines.
• Willingness to undertake relevant training.
• A full UK driving licence is essential, as driving is a non‑HGV vehicle is a fundamental requirement of the role.

This role also includes heavy lifting.

If you are practical, organised, community‑minded, and ready to support the effective management of Birmingham’s garage portfolio, we would welcome your application.

Please upload an up‑to‑date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Supporting Statement should be no more than 1500 words.

Unfortunately, we cannot consider any applications without a CV and Supporting Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquiries please contact: [e-mail] quoting reference 3527

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification – Current - OL1219XV - Final JD DNHCT Version 01.17.pdf

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

#LI-ONSITE