Area Manager - Convenience - Devon & Dorset

Morrisons; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major grocery retailer in the UK is seeking an Area Manager to oversee up to 33 convenience stores. This role involves leading a team to enhance customer experience and improve commercial performance, along with coaching and developing Store Managers. Ideal candidates will have experience in fast-paced retail environments and a passion for nurturing talent. The position offers a competitive salary, company car, annual bonus, and a benefits package including holidays and staff discounts.

Benefits

15% colleague discount

Annual bonus

Company car

Up to 5% matched pension contribution

Life Assurance up to 2 X annual salary

33 days holiday

Access to Health & Wellbeing support

Qualifications

• Prior experience in fast-paced, service-focused environments such as retail or hospitality.
• Experience managing a high-turnover retail operation or multi-site role.
• Proven ability to lead high-performing teams.

Responsibilities

• Create a culture where customer experience is prioritized.
• Drive commercial performance by growing retail sales.
• Recruit, lead, and coach Store Managers.

Skills

Leadership

Commercial awareness

Coaching

Relationship building

Job description

As an Area Manager, you are responsible for up to 33 Convenience stores across your area. You will run your area with an entrepreneurial spirit, ensuring your Store Managers’ number one priorities are their customers, colleagues and local communities.

Reporting to the Regional Operations Manager you will be responsible for:

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better.
• Working hard to get the best out of your area's commercial performance by growing both retail sales and Post Office income.
• Recruiting, leading, developing and coaching Store Managers. Ensuring that together you build an inclusive culture where everyone is empowered to deliver great customer service.
• Ensuring through great leadership and presence in stores, planning and execution, great standards and KPI’s are delivered by all stores in your area.

About you

Our Area Managers must have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. You will ideally have prior experience of managing a high-turnover retail operation, or have held a multi-site role. In addition to this, we look for people that have:

• Proven ability to lead a high performing team of Store Managers by coaching, motivating and inspiring
• A passion for identifying and developing talent.
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things.
• Commercial awareness in order to develop competitive operational plans with sound awareness of local competitor activity.
• Ability to build and maintain relationships with key stakeholders across all areas / levels of the business.

We are an equal opportunities employer and welcome applications from all sections of the community.

If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development, but we will also offer a competitive salary, and a superb benefits package which includes:

• 15% colleague discount at Morrisons & Morrisons Daily stores
• Annual bonus
• Company car
• Up to 5% matched pension contribution
• Life Assurance up to 2 X annual salary
• 33 days holiday (inclusive of bank holidays)
• Access to Health & Wellbeing support

About us

Morrisons acquired the McColl’s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales.

Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us.

Next Steps

Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role.

Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage.