Area Manager

Aylmerhall Media; Lancashire; On-site; GBP 35,000; Full time

Job summary

A leading service provider in the UK is seeking an Area Manager for Lancaster and Cumbria. This role involves operational leadership across multiple sites, client relationship management, and team development. Ideal candidates will have a clean driving license and the right to work in the UK. The company offers a supportive work culture and various employee benefits including a company car and assistance programs.

Benefits

Employee Assistance Programme

Cycle to Work scheme

Refer a Friend scheme

Qualifications

• Must have the right to work in the UK.
• A clean driving license is essential as travel to various sites is required.

Responsibilities

• Build and maintain strong relationships with clients.
• Oversee day-to-day operations across 14 sites.
• Lead, motivate, and develop your team.
• Ensure operations are conducted safely and in compliance.
• Assist in recruitment and HR processes.
• Work closely with People Services and Payroll teams.

Skills

Client relationship management

Team development

Operational leadership

Compliance and safety

Recruitment and HR

Coordination and collaboration

Job description

Overview

Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland. We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

Job Title

Area Manager - Lancaster and Cumbria

Location

Lancaster, Cumbria and surrounding areas.

Reporting to

Regional Director

Salary

£35,000 per annum depending on experience

The Opportunity

We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs.
• Operational Leadership: Oversee the day-to-day operations across 14 sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers.
• Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance.
• Compliance & Safety: Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets.
• Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures.
• Coordination & Collaboration: Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites.

Role Requirements

• Must have the right to work in the UK.
• A clean driving license is essential as travel to various sites is required.
• Company Car, Laptop and Mobile Phone also supplied
• Hours – To be discussed at Interview as site visits are required daily

Why Join Us?

We are committed to supporting our employees well-being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle to Work and Refer a Friend schemes.