Area Manager

Ardour Associates Ltd; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading sustainability firm is seeking an Area Manager to oversee water efficiency programs across London and the South East. You will coordinate field teams, manage stakeholder relationships, and ensure quality service delivery. The ideal candidate has a proven track record in operational management, strong problem-solving abilities, and experience supervising teams to meet performance targets. A full UK driving license is essential, and applicants should be eligible to work in the UK.

Qualifications

• Strong track record in operational or area management.
• Experience supervising teams to achieve targets.
• Excellent problem-solving and decision-making skills.

Responsibilities

• Manage and coordinate field-based teams for water efficiency visits.
• Build relationships with key stakeholders and clients.
• Supervise teams to meet performance targets and KPIs.
• Monitor service delivery and compliance, producing clear reports.
• Identify and resolve operational issues efficiently.

Skills

Operational management

Team supervision

Problem-solving

Stakeholder engagement

Performance management

Tools

MS Office 365

Job description

Area Manager - Water Efficiency

Location: Pan London and South

Hours: 37.5 hours per week

About the Role

Are you an experienced people manager with strong stakeholder engagement skills? Do you thrive in a fast-paced, target-driven environment and enjoy solving operational challenges at scale? If you're passionate about sustainability and want to play a meaningful role in improving water efficiency, we'd love to hear from you.

London and the South East have been designated as areas of Severe Water Stress by the UK Government. Reducing water consumption and supporting customers to use water more wisely is essential to protecting resources for future generations.

Working in partnership with our clients, we deliver Smarter Home Visits and Smarter Business Visits across London and the South East. As Area Manager, you will oversee the operational delivery of these programmes, managing the logistics, performance, and quality of work delivered by plumbers and advisors in the field.

Key Responsibilities

• Manage and coordinate field-based teams to ensure effective delivery of water efficiency visits
• Build and maintain strong relationships with key stakeholders and clients
• Supervise, motivate, and support teams to consistently meet performance targets and KPIs
• Monitor service delivery, quality, and compliance, producing clear reports where required
• Use MS Office 365 (or equivalent) tools to support communication, scheduling, reporting, and performance monitoring
• Identify and resolve operational issues efficiently and proactively

About You

• A strong track record in operational or area management
• Proven experience supervising and motivating teams to achieve targets
• Excellent problem-solving and decision-making skills
• Strong performance management capabilities, with a focus on continuous improvement
• The ability to thrive in a target-driven environment

Essential Requirements

• Full UK driving licence
• Ability to be reasonably insured to drive for work purposes

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.