Area Contract Manager

CBW Staffing Solutions Limited; City Of London; On-site; GBP 72,000 - 85,000; Full time

Job summary

A well-established building maintenance contractor in London is seeking an Area Contract Manager. The role involves managing key commercial properties, ensuring top client satisfaction, and leading a site team. Candidates should have an apprenticeship, experience in multi-site management, and strong financial acumen. This position offers up to £85k plus benefits and is primarily Monday to Friday.

Qualifications

• Experience managing multi-site businesses.
• Capability to provide a high quality and professional environment.
• Ability to prioritise and solve problems under pressure.

Responsibilities

• Ensure high client satisfaction and contract development.
• Oversee KPIs/SLAs and maintain contractual knowledge.
• Lead and manage the site team effectively.

Skills

Financial understanding of P&L and budgets

Team player and problem-solving

Strong people management

Excellent communication skills

Education

Recognised apprenticeship in electrical or mechanical field

Job description

Overview

Area Contract Manager – Commercial Maintenance – London - up to 85k + Package

Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing multi-site contracts? One of the established names in the commercial building maintenance industry is looking to recruit an area contract manager to look after a number of key commercial properties in and around Central London. Based out of their head office in the City, the company is looking for a manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team. The role will also be reporting directly to the director and will be responsible for managing five key commercial buildings in Central London. Time will be spent based on each of the locations with the option to work from their head office when needed. The hours of work are Monday to Friday, 8-5.

Responsibilities

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPIs / SLAs are met.
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
• Provide leadership and management to the site team as necessary.

Requirements

• Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
• Proven experience and involvement in managing multi site businesses.
• Strong financial understanding of P&L and budgets.
• A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
• Committed to providing clients a high quality and professional environment.
• Strong people management skills.
• Excellent written and verbal communication skills.