Area Aftersales Manager - UK

Volkswagen Group; Milton Keynes; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading automotive company is seeking an Area Aftersales Manager for a full-time role based in Milton Keynes. This position covers a wide geographical area across the UK and involves managing key Investor accounts and relationships. The ideal candidate will have proven skills in stakeholder engagement, strong analytical abilities, and experience in a fast-paced environment. The role offers a competitive salary and a range of benefits including car schemes and private healthcare.

Benefits

Competitive salary

Car schemes

Discretionary bonus

Private healthcare

27 days holiday plus bank holidays

Enhanced pension contributions

Health and wellbeing support

Qualifications

• Ability to engage with diverse stakeholders in various business settings.
• Strong analytical and presentation skills to make compelling arguments.
• High attention to detail and professionalism.
• Experience influencing senior-level stakeholders effectively.
• Understanding of core processes for retailer excellence.
• Ability to provide insights on operational risks and opportunities.
• Numeracy and literacy skills to meet role demands.
• Experience in a fast-paced environment with competing priorities.
• Proven track record in influencing business decisions.

Responsibilities

• Manage strategic and operational engagement of Investor accounts.
• Influence stakeholders at a senior level.
• Communicate effectively within the retailer business.

Skills

Stakeholder engagement

Analytical skills

Attention to detail

Senior-level influence

Financial awareness

Numeracy skills

Commercial experience

Job description

About The Role Audi are recruiting for an Area Aftersales Manager to join their Aftersales team on a full-time permanent basis. This is a field based role covering Audi Investors with locations spanning the UK from West London and Berkshire to Yorkshire the North West and Northern Ireland. The majority of visits would take place within 2-3 hours drive of the Milton Keynes area and therefore could be performed by someone currently living in this area and working out of Blakelands. Reporting into the National Aftersales Manager, you will be responsible for managing the strategic and operational engagement and performance of all Investors within your portfolio. Operating and influencing at a senior level within the Investor structure where your primary points of contact will be the Investor owners, Brand Directors and Aftersales Directors.

Responsibilities

The role involves managing the strategic and operational engagement and performance of Investor accounts within the portfolio, with senior-level influence in the Investor structure and primary contact points including Investor owners, Brand Directors and Aftersales Directors.

Qualifications & Skills

• An ability to effectively engage and communicate with a diverse range of stakeholders within the retailer businesses and brand, in a variety of business settings
• Strong analytical and presentation skills, using data to make compelling reasons for change
• A high level of attention to detail, accuracy of work and highly professional approach
• The ability to influence at a senior level
• A thorough understanding of the core processes necessary to deliver retailer excellence
• A practical level of business financial awareness, sufficient to provide valued input and insight at an operational level whilst at the same time recognising areas of risk and opportunity
• Accurate numeracy, literacy and technological skills commensurate with the evolving demands of the role
• Experience of working in a fast paced, dynamic environment where multiple priorities need to be balanced
• Proven experience in working in a commercial role where you have been directly involved in influencing business decisions

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, fuel card, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

About Audi / About Us

Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you\'re looking for a fast-paced environment with a culture of innovation and a can-do attitude, you\'re looking in the right place.

Volkswagen Group We\'re driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we\'ve created some of the world\'s most iconic vehicles, from luxury sports cars to family camper vans. Here, you\'ll discover opportunities, explore ideas and tackle challenges that you won\'t find anywhere else. It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There\'s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we\'re actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.