Apprenticeship Training Officer

West Midlands Police; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A law enforcement agency in the UK is seeking an enthusiastic Apprenticeship Training Officer to join its Apprenticeship Team. You will support the management of apprenticeships, ensuring compliance with quality assurance standards. The ideal candidate will have teaching experience, strong interpersonal skills, and the ability to coach apprentices effectively. This role offers a full-time position with flexible working hours.

Qualifications

• Occupational competence to teach and assess in business administration, customer service, and management.
• Experience of teaching and coaching learners.
• Experience of managing curriculum design and delivery.

Responsibilities

• Design and manage resources and processes for end-point assessments.
• Teach and coach learners to support their development.
• Monitor and evaluate the progress of learners.

Skills

Problem Solving

Interpersonal Skills

Coaching Skills

Effective Communication

Education

GCSE Grades A-C / 9-4 in English and Maths

Level 4 qualification in Education & Training

Job description

Description

Our Training department are seeking an enthusiastic and passionate Apprenticeship Training Officer to join the Apprenticeship Team!

The Apprenticeship Training Officer will support Force aims and objectives prioritising client focus in the management of Learning and Professional Development of Business and Professional Apprenticeships standards. This will be done through managing the end-point assessment for the apprenticeship to ensure successful outcomes for apprentices and WMP and to comply with external quality assurance requirements including IFATE and Ofsted.

Responsibilities

Design and manage resources and processes with internal stakeholders and the end-point assessment organisation. Plan and manage the delivery of end-point assessments. Proactively identify issues and negotiate resolutions with internal and external stakeholders. The specialist also teaches coaches and assesses apprentices to support them to achieve End-Point assessment.

• Teach and coach learners to support their development in line with apprenticeship standards they are undertaking and departmental / Force objectives.
• Assess learners undertaking apprenticeship standards to judge and confirm their competence in line with internal and external quality assurance requirements.
• Monitor and evaluate the progress of learners proactively working with relevant stakeholders (e.g. departmental managers) to resolve any issues. This includes identifying and addressing barriers to progression and under performance of learners as required.
• Design and maintain resources and processes for business and professional apprenticeship standards learning programmes ensuring relevant stakeholders are consulted and changes are appropriately communicated.
• Liaise with learner and dependent roles such as trainer / coach / tutor / supervisor / line manager to ensure collaborative management of access to learning and development throughout apprenticeships programmes.
• To support and mentor apprentices with maths and English development whilst on an apprenticeship programme.
• Support and mentor apprentices with wellbeing safeguarding prevent.
• Completed Initial assessment skill scans and progress review ensuring full compliance is met.
• Contribute to the Departments Evaluation Strategy and conduct systematic evaluations at all levels in order to provide detailed and evidenced commentary on performance.
• Identify and highlight examples of noteworthy practice areas for improvement and recommend actions to be taken.
• Manage administration associated with the apprenticeship programmes.
• To act as an internal consultant advising and providing educational support and guidance.
• Comply with statutory duty and / or regulatory policies and external quality assurance frameworks relating to area of specialism. This will include the requirements of Ofsted IFATE and EPAOs. Ensure that internal and where appropriate external stakeholders correctly interpret and comply with requirements.

Skills, Knowledge and Experience

Essential

• Occupational competence to teach and assess area of specialist expertise: business administration, customer service and management.
• Must hold a minimum of GCSE grades A-C / 9-4 (or equivalent) in English and maths in order to develop apprentices in these areas.
• Experience of teaching and coaching learners.
• Experience of managing curriculum design and delivery.
• Experience of developing teaching materials.
• Strong problem solving and decision-making skills.
• Interpersonal skills verbally and in writing including proven ability to influence a variety of stakeholders and manage challenging situations successfully.
• Confident communication and engagement skills at all levels and in varied contexts.
• Ability to understand and respond to the diverse learning needs of learners.
• Ability to show tact and diplomacy managing sensitive issues in a discreet manner.
• Coaching and mentoring skills.

Desirable

• An Assessors Award and / or experience of assessing learners who are undertaking business and professional apprenticeship standards.
• A safeguarding qualification and / or experience of managing safeguarding in a further education setting.
• Level 4 qualification in Education & Training.
• Internal Quality Assurance award.
• Level 5 in Coaching and Mentoring.

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Vetting

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role this will include a full background & financial disclosure as part of the vetting process.

Medical

Appointment to this role will be dependent upon successfully medical checks which may include a drugs test and if required a fitness test.

Hours

The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post and may have to work outside normal core hours. The post holder will need to have the ability to travel to different locations across the region as required.

Interview

Interview dates to be confirmed.

Contact

For further information regarding this role please contact Glynis Partis (Apprenticeship Manager) at

Disability Inclusion

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example : in certain recruitment situations such as high-volume seasonal and high-peak times the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled these circumstances the employer could select the candidates who best meet the essential criteria for the job as they would do for non-disabled applicants.

Diversity and Inclusion Vision

Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

Employment Type

Full-Time

Vacancy

1