Apprentice Team Secretary

Sussex Partnership NHS Foundation Trust; St Leonards; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health organization in St Leonards seeks an apprentice Team Secretary to provide administrative support. The successful candidate will handle phone calls, manage diaries, create clinical letters, and support the team with various admin tasks. This role includes completing a Business Administration apprenticeship, ensuring skill and knowledge development within a supportive team environment. Excellent training, NHS benefits, and flexible working patterns offered.

Benefits

NHS Pension contributions

27 days holiday allowance plus bank holidays

Flexible Working patterns

Child care vouchers

Excellent training and development opportunities

NHS Discounts

Employee Assistance Programme

Free parking

Qualifications

• Enthusiasm to learn about the NHS.
• Ability to complete Business Administration Apprenticeship on time.
• Experience within a clinical or supervised environment.

Responsibilities

• Dealing with incoming and outgoing phone calls.
• Diary management and appointment letter sending.
• Creating clinical letters from tapes or notes.
• Minute taking for meetings.

Skills

Communication skills

Ability to work in a team

Organizational skills

Education

Good standard qualifications including English

Job description

We are looking for an apprentice Team Secretary to work within our Older People's Mental Health Team based at St Anne's Centre, St Leonards on Sea. We will support the successful candidate to complete the apprenticeship within the required timeframe to ensure they are able to meet the full requirements of the job description.

The job will entail

• Dealing with incoming and outgoing phone calls
• Diary management and sending out appointment letters
• Creating clinical letters from tapes or written notes
• Minute taking
• Supporting Team PA and wider team with all aspects of admin tasks
• Completing apprenticeship training within the required timeframe

Main duties of the job

We are looking for an individual with a "can do" attitude to join our team to provide administrative support within our Older People's Mental Health service. As we are passionate about developing the skills of our administration team, we are supporting the post holder to complete a Business Administration apprenticeship to enhance their skills, knowledge and behaviours and on the job learning and development.

This clinical team consists ofconsultant psychiatrists,community nurses, Occupational Therapists, clinical psychologists,Support time recovery workers and peer support workers.

• Dealing with incoming and outgoing phone calls
• Diary management and sending out appointment letters
• Creating clinical letters from tapes or written notes
• Minute taking
• Supporting Team PA and wider team with all aspects of admin tasks
• Completing apprenticeship training within the required timeframe

About us

Working for your organisation

The Trust offers the following:

• NHS Pension contributions
• 27 days holiday allowance plus bank holidays
• Flexible Working patterns
• Child care vouchers
• Excellent training and development opportunities
• NHS Discounts
• Employee Assistance Programme
• Training and development.

St. Anne's Centre in specific offers free parking.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID.

Job responsibilities

Please see job description for full details.

The successful post-holder will need to be able to demonstrate exemplary communications skills, tact and diplomacy, along with the ability and desire to work as part of a team in a clinical mental health setting and also on their own to a high standard.Full training on our clinical information system and any other IT systems will be provided to the successful candidate. As an apprentice you will be expected to meet the requirements of this job description by the end of the apprenticeship. This will be achieved by gaining relevant skills, knowledge and behaviours throughout the structured learning that are set by the training provider and line manager.

Person Specification

Qualifications

• Enthusiasm to learn about the NHS
• Qualifications to a good standard including English
• Ability to complete Business Administration Apprenticeship in timeframe
• Experience of NHS
• Ability to work in a team or independently to achieve goals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.