Apprentice Reception

Hilton; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading global hospitality company is seeking an Apprentice Receptionist to provide exceptional reception services for guests. This part-time position offers 20 hours per week and comes with a competitive hourly rate of £13.39. Candidates should be friendly and passionate about customer service while creating memorable experiences. This role provides numerous growth opportunities and includes various employee rewards.

Benefits

Hourly Rate of £13.39

Free meals during shifts

Career development programs

Team Member Travel Program

28 days holiday including bank holidays

High street discounts

Qualifications

• Friendly, positive, and passionate about hospitality.
• Eager to create memorable experiences for guests.
• Ability to demonstrate exceptional customer service.

Responsibilities

• Provide reception services for guests, ensuring exceptional experiences.
• Join the Front Office team in the Reception area.
• Complete audits as required.

Skills

Customer service

Teamwork

Communication

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note that this is a part-time contract for 20 hours per week, on a fixed-term basis until 30th September 2025.

A WORLD OF REWARDS

• Hourly Rate of £13.39
• Smart uniform whites provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Discounted car park
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will join the Front Office team, working in the Reception area of the hotel.
• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Job: Apprenticeship

Title: Apprentice Reception

Location: null

Requisition ID: HOT0BVQ2

EOE/AA/Disabled/Veterans