Apprentice Hire/Sales Controller

Vp plc; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hire services company in Glasgow is seeking an Apprentice Hire Controller to ensure efficient customer interactions and assist with hire processes. This role offers the opportunity to learn and develop within a supportive team environment. Ideal candidates will possess good communication skills and a desire for personal development. Competitive salary and various benefits available.

Benefits

Competitive Apprentice salary

Annual bonus scheme

25 days holiday plus bank holidays

Free Tool Hire

Learning & Development program

Gym discounts

Qualifications

• Good verbal and written communication skills.
• Willingness to learn and develop.
• Ability to work in a team and on their own initiative.

Responsibilities

• Learn all aspects of the Hire Controller role.
• Respond to customer and colleague queries via phone and email.
• Assist the national Sales team to achieve business objectives.

Skills

Good communication skills

Learning focused

Basic IT skills

Enthusiastic approach

Well organized

Job description

We have a great opportunity for the right individual to join our existing team in Glasgow as an Apprentice Hire Controller.

About The Role

Hire Controllers are an integral part of our successful business and the focal point of contact for our customers nationwide. They are responsible for ensuring all aspects of the hire process are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements.

Working within a friendly and busy customer focussed team the Apprentice will be given every opportunity to learn about the role and the business so they are well placed to develop, and take advantage of the career opportunities we offer across the Group.

Key Responsibilities

• To learn all aspects for the Hire Controller role
• Gain full understanding of the Hire/Sales transaction process
• Be the first line of contact for customers and colleagues, responding to both phone and email queries efficiently
• Working closely with the national Sales team to help achieve our business objectives
• Building strong working relationships, delivering a great customer experience
• Responsible for quality hires and sales ensuring good contract rates
• Accountable for the efficiency of hire desk processes
• Ensure all administration/reporting is up to date at all times
• Developing customer service skills
• Administrative tasks
• Completion of in house training

What We're Looking For

• Good communication skills - Verbal and written
• Learning focussed with a genuine want to develop
• Enthusiastic approach
• Well organised
• Able to work in a team but capable of working on their own initiative
• Ambitious and thrives to succeed
• Basic IT skills

What We Can Offer You

• Competitive Apprentice salary
• Competitive annual bonus scheme
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline - free joining

A Little Bit About Us

MEP Hire is a leading provider of mechanical and electrical press fittings and low-level access products in the UK. We cater to the construction, fit-out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients.

With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry. Our focus on mechanical and electrical press fittings ensures that we deliver high‑quality products that meet the rigorous standards of the construction and installation processes.

We understand the unique requirements of the construction, fit‑out, mechanical, and electrical sectors. That's why we offer a comprehensive range of low‑level access products, designed to facilitate safe and efficient work at height.

At MEP Hire, we prioritise customer satisfaction. Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long‑term partnerships and strive to exceed expectations in every interaction.

Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer‑centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated. Together, we can make a meaningful impact in the construction, fit‑out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.