Apprentice Customer Service | Launch Your Career & NVQ

EE Limited; Treharris; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in Treharris is offering an Apprenticeship as a Customer Service Advisor. This role involves helping customers with their inquiries over the phone, while also completing a recognized NVQ Level 2 qualification. No experience is needed, just a passion for learning and providing excellent service. This position comes with a starting salary of £21,620, with additional benefits and discounts. Join us to kickstart your career!

Benefits

Starting salary of £21,620

Potential salary rise to £25,684

Discounts on mobile and broadband

Discounts on tech products

Private GP access

Support for career growth

Qualifications

• Great attitude and a friendly voice.
• Willingness to learn and grow.
• No previous experience required.

Responsibilities

• Assist customers with billing and technical support.
• Complete a 15-month NVQ Level 2 in Customer Service.
• Provide great customer service and build relationships.

Skills

Customer service

Problem-solving

Communication

Job description

A leading telecommunications company in Treharris is offering an Apprenticeship as a Customer Service Advisor. This role involves helping customers with their inquiries over the phone, while also completing a recognized NVQ Level 2 qualification. No experience is needed, just a passion for learning and providing excellent service. This position comes with a starting salary of £21,620, with additional benefits and discounts. Join us to kickstart your career!