Application Support Consultant - Education / Timetabling / SAAS

Experis; East Midlands; On-site; GBP 40,000 - 55,000; Full time

Job summary

A technology recruitment firm is seeking an experienced Application Support Consultant to work on SaaS implementations in the higher education sector. The ideal candidate must have hands-on experience with product implementation, data integration support, and excellent communication skills with university stakeholders. Proficiency with SQL and tools like Power BI is essential. This contract position is based in the East Midlands.

Qualifications

• Experience in higher education area with SaaS implementations.
• Able to communicate with university stakeholders.
• Experience running workshops and discovery sessions.

Responsibilities

• Implementing a SaaS product through the full project life cycle.
• Supporting data integrations between university systems.
• Running testing and validation for system configurations.

Skills

SaaS implementation experience

SQL skills

Power BI

Data validation

Testing environments

API understanding

Job description

Location : East Midlands Job Type : Contract Industry : Enterprise Applications Job reference: BBBH426856_1762859373 Posted: 8 days ago

Application Support, Timetabling - TimeEdit, Celcat, Scientia, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,.

My leading client has an opportunity for an Application Support Consultant / Implementation consultant - you must have experience working in the higher education area on SAAS implementations such as - Timetabling, Student Records platforms and we able to communicate with all university stakeholders i.e. academics, professional services, IT, software vendors.

You must have previous experience of implementing a SaaS product and have experience of a full project life cycle i.e. requirements gathering, configuration, testing, training deployment and post go live support and be skilled at running workshops and discovery sessions. You must have experience working alongside project managers, solution architects and system and business analysts

Technical Skills

• Hands on experience of testing environments, and release cycles
• Understanding the use of APIs, web services and data formats like JSON, XML
• Experience of supporting data integrations between university systems e.g. Student Records, HR, Finance, CRM, Timetabling etc
• SQL skills or data validation skills for testing and reconciliation
• Ability to use tools like Power BI, Excel or data hubs for verification