Application Specialist DMS

Abacus Professional Recruitment Ltd; Belfast; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dynamic professional services company based in Belfast is seeking an Application Specialist to join their DMS team. The successful candidate will implement system updates, monitor performance, and support projects. Candidates should have at least 5 years of experience, particularly with iManage and Microsoft 365. The role offers attractive salary packages and a comprehensive benefits range, promoting continuous improvement and a diverse work culture.

Benefits

Private medical insurance

Dental insurance

Pension scheme

Life assurance

Income protection

Gym discounts

Qualifications

• Over 5 years of experience in relevant roles.
• Strong customer service skills and stakeholder management.
• Ability to contribute to system updates and improvements.

Responsibilities

• Contribute to the implementation of system updates and upgrades.
• Monitor system performance and ensure alignment with best practices.
• Support projects and maintain IMCC integrations.

Skills

iManage

Microsoft 365

Active Directory

SQL scripting

Azure cloud services

Incident and Problem Management

Troubleshooting

Education

iManage Certified Systems Engineer

Project Management Professional (PMP)

PRINCE2

Tools

iManage Work Server

Communications Server

Preview Server

Litera CAM

Job description

Application Specialist (iManage) - DMS Team

Abacus is promoting this opportunity on behalf of a dynamic and fast-growing professional services company. They are keen to attract an Application Specialist to join the DMS team within their Belfast base.

The Role

The role is designed for you to contribute to the implementation of system updates, upgrades and improvements. You will also monitor system performance and bottlenecks and ensure systems are aligned to best practice and functioning within optimum levels. You will also support and lead projects and support and maintain IMCC integrations and suggest and implement improvements within the DMS ecosystem.

You will also provide SQL scripting for reports and confidently liaise with external vendors, internal technical teams and end-users. You will also provide DMS training and upskilling of the IT service desk team. The role suits someone who can demonstrate excellent customer service skills and work with stakeholders at all levels of an organisation, from leadership to support. It suits someone who is strong on technical aspects but also keen to pitch in with ideas and initiative as part of a continuous improvement culture.

Your Experience and Skills

Ideally, you will offer over at least 5 years’ experience and demonstrate:

• In-depth knowledge of iManage (ideally Work 10)
• Knowledge of Microsoft 365, Teams, Sharepoint
• Experience of Active Directory and Azure cloud services
• Confident with Incident and Problem Management
• Ability to work within ITIL framework
• Good knowledge iManage Work Server, Communications Server, Preview Server and RAVN
• Experience with data migration tools
• Strong troubleshooting experience
• Experience with an Information barrier solution e.g. Intapp Walls
• Experience with Litera tools e.g. Litera CAM

Desirable experience

• Working knowledge of APIs and use within a DMS is beneficial
• iManage Certified Systems Engineer qualification is highly beneficial
• Project Management Professional (PMP), PRINCE2, or other relevant project management certifications are beneficial.

The Reward

The company is keen to attract best-in-class people and are willing to offer highly competitive salary packages. An outstanding range of perks and benefits including healthcare (private medical, cash plan, dental insurance and more), pension, life assurance, income protection, critical illness cover, annual holidays and bank hols, cycle to work, gym discounts and more.

Next

This company offers a real commitment to diversity and a positive and flexible culture. They are keen to attract and hire people with ambition who can help the company grow substantially and continue the success. To join this multi-award-winning company, send your CV to Abacus immediately.