Application Infrastructure Support Engineer _ Contract

NTT; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global IT services provider in London is seeking an Application Infrastructure Support Engineer for a 12-month contract. The role involves supporting environment setups, managing job scheduling with Control-M, and collaborating closely with application and infrastructure teams in a banking environment. Candidates should have a degree in Computer Science and 3-5 years of relevant experience. Proficiency in Shell scripting and knowledge of Windows/Linux systems is essential.

Qualifications

• 3–5 years’ experience in IT infrastructure/application support, preferably in a banking environment.
• Hands-on experience with job scheduling tools (Control-M).
• Proficiency in scripting (Shell, PowerShell, SQL, batch).

Responsibilities

• Collaborate with infrastructure and application teams to ensure timely execution of setup tasks.
• Assist in coordinating operating system upgrades and patching activities across environments.
• Provide troubleshooting support for incidents and issues.

Skills

Shell scripting

PowerShell

SQL scripting

Control-M

Networking concepts

MSSQL

Oracle

Education

Bachelor’s degree in Computer Science or related field

Tools

Jenkins

Bitbucket

Git

Job description

Overview

We are a leading global IT services provider delivering end-to-end technology, digital, and business solutions. In Singapore, we partner with leading banks and financial institutions to support critical transformation and infrastructure initiatives.

Job Summary

We are looking for a motivated Application Infrastructure Support Engineer to join our team on a 12-month contract.

The role involves supporting environment setup, patching, connectivity, and job scheduling, while working closely with application and infrastructure teams in a leading bank environment.

Key Responsibilities

• Collaborate with infrastructure and application teams to ensure timely execution of setup tasks.
• Assist in coordinating operating system upgrades and patching activities across environments.
• Support the setup of Connect:Direct for secure file transfers and assist in SSH key generation.
• Support the creation, scheduling, and monitoring of Control-M jobs, including troubleshooting and reporting.
• Provision and configure development, testing, and production environments.
• Contribute to automation and CI/CD using Jenkins, Bitbucket, and other DevOps tools.
• Track infrastructure-related tasks and follow up with stakeholders.
• Provide troubleshooting support for incidents and issues.
• Document environment specifications, connectivity configurations, and upgrade procedures.

Requirements

Education:

• Bachelor’s degree or diploma in Computer Science, Information Technology, or related field.
• 3–5 years’ experience in IT infrastructure/application support, preferably in a banking environment.
• Knowledge of Windows & Linux/Unix systems, networking concepts, and databases (MSSQL, Oracle).
• Hands-on experience with job scheduling tools (Control-M).
• Proficiency in scripting (Shell, PowerShell, SQL, batch).
• Understanding of secure connectivity protocols (SSH, Connect:Direct).
• Exposure to DevOps, CI/CD, Jenkins, Bitbucket, Git.
• Strong problem-solving, coordination, and communication skills.

Key Domain / Technical Skills

• Shell scripting, PowerShell, SQL scripting
• Jenkins, Bitbucket, Git, release management
• Connect:Direct, SSH setup
• MSSQL and Oracle databases
• MQ integration & microservices exposure

Interested candidates are kindly requested to email their CV with their experience to: