AOV Smoke Control Engineer

Trinity Fire & Security Systems; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fire safety solutions provider is seeking an AOV/ Smoke Control Service and Remedials Engineer. This full-time role involves servicing smoke control systems and ensuring top performance. Ideal candidates have experience with AOVs and strong customer service skills. The company offers competitive pay, a commission scheme, and extensive training opportunities. Join a team focused on safeguarding people and businesses in the Midlands.

Benefits

Competitive salary and uncapped commission scheme

Paid overtime and travel time

Training and development opportunities

Holiday – 23 days plus bank holidays

Employee Discount Programme

Pension scheme

Company vehicle with fuel card

Employee referral scheme

Life Assurance

Employee Welfare assistance programme

Qualifications

• Experience in servicing and maintaining automatic opening vents (AOVs), smoke vents and automated dampers.
• Ability to identify all types of cable associated with AOV systems and to correctly test and terminate the cable ends in accordance with manufacturers' instructions.
• A logical approach to system fault diagnosis and rectification.

Responsibilities

• Complete scheduled servicing and remedials in a timely and efficient manner.
• Effectively communicate with customers to ensure a good understanding of system and site status.
• Carry out site surveys for prospective new work/sales/remedials.

Skills

Servicing and maintaining automatic opening vents (AOVs)

Identifying and testing cables associated with AOV systems

System fault diagnosis and rectification

Outstanding customer service

Excellent verbal and written communication

Education

Basic Electrical Safety training (ECA)

Job description

AOV / Smoke Control Service and Remedials Engineer – Automatic Opening Vent Engineer (Smoke control smoke ventilation)

Location: Midlands & North

Salary: Competitive base salary, uncapped Engineer commission scheme

Join Trinity and make a real difference in the Midlands and this key role you’ll keep our clients Smoke Control and AOV systems performing at their best, safeguarding people, property and businesses when it matters most. While helping internal customers such as service sales and estimating.

The successful candidate will be at the forefront of a growing department concentrating on Specialist Fire Systems. You will have the opportunity to help build a team around you.

Why Trinity

• Regional work: daily work in your local region.
• Uncapped earnings through Trinity’s Engineer Commission and Enhanced Overtime Schemes.

The Role

As an AOV / Smoke Control Engineer at Trinity you will be completing scheduled servicing and remedials in a timely and efficient manner adhering to Trinity’s high‑quality standards.

You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high‑quality service and customer experience.

The key tasks include the following:

• Effectively communicate with customers to ensure a good understanding of system and site status.
• Carry out site surveys for prospective new work/sales/remedials/quality checks on subcontractors.
• Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
• Work to a planned service and maintenance schedule and emergency call‑out requirements.
• Issue remedial repairs and minor additions to existing installations in line with service administration guidance.

What skills do you need?

• Experience in servicing and maintaining automatic opening vents (AOVs), smoke vents and automated dampers.
• Ability to identify all types of cable associated with AOV systems and to correctly test and terminate the cable ends in accordance with manufacturers instructions.
• A logical approach to system fault diagnosis and rectification.
• To always provide outstanding customer service.
• Excellent verbal and written communication.

What technical knowledge do you need?

• Understand the basic building services to test cause and effect of Smoke Control systems.
• A comprehensive understanding of the causes and cures of AOV and Smoke Control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
• Basic Electrical Safety training (ECA).

What will Trinity give you?

• Competitive basic salary and uncapped commission scheme, paid overtime and travel time.
• Training and development opportunities: industry‑leading training programmes to support and develop all employees.
• Holiday – 23 days which increases with service plus bank holidays.
• Bonus scheme – Uncapped earning potential.
• Employee Discount Programme – Discounts and cashback across over 800 national retailers.
• Pension scheme – Via Royal London.
• Company vehicle – With fuel card.
• Paid overtime at enhanced rates alongside travel time (minus 30 minutes each way).
• Employee referral scheme – earn up to £2000 for each employee you bring into Trinity.
• Life Assurance.
• Employee Welfare assistance programme.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

Employment Type: Full Time

Experience: Years

Vacancy: 1