Anti Social Behaviour Officer

The Hyde Group; England; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A prominent housing provider in the UK is seeking an Anti-Social Behaviour Officer to manage and investigate cases of anti-social behaviour. This role requires expertise in tenancy management, a strong understanding of housing legislation, and the ability to work independently in diverse environments. Join a supportive team dedicated to making a real difference in communities while offering generous benefits and opportunities for career growth.

Benefits

Excellent pension scheme

Generous holiday allowance

Support for learning and career development

Qualifications

• Proven experience of tenancy management with a strong understanding of housing legislation.
• Ability to work independently and carry out home/site visits in varied environments.
• Experience with multi-agency working.

Responsibilities

• Manage and investigate anti-social behaviour cases effectively.
• Prepare cases for court action and represent Hyde when necessary.
• Keep customers informed about the progress of their cases.

Skills

Knowledge of ASB case investigations

Experience in tenancy management

Strong problem-solving skills

Job description

Anti-Social Behaviour Officer

6 month FTC

Kent

Up to £38,000

Hyde is looking for an Anti-Social Behaviour Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As an Anti-Social Behaviour Officer at Hyde, you will be responsible for managing and investigating anti-social behaviour cases, ensuring proportionate and effective interventions are taken to protect our residents and communities. You’ll play a key role in providing excellent customer service, utilising legal and non-legal tools, and working with internal and external partners to resolve complex cases.

Key Duties

• Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary.
• Make effective use of specialist equipment to assist with investigations and gather evidence.
• Work proactively to keep customers and stakeholders informed about the progress of cases, providing timely and accurate responses.
• Take proportionate and necessary action when justified, using both legal and non-legal remedies while considering the vulnerability and support needs of all parties.
• Prepare cases for court action and represent Hyde in court and eviction hearings, liaising with Legal Services and solicitors as appropriate.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As an Anti-Social Behaviour Officer we’re seeking someone who can bring:

• Up-to-date working knowledge of ASB case investigations and housing legislation.
• Proven experience of tenancy management with a strong understanding of tenancy related housing legislation (essential).
• The ability to work independently and carry out home/site visits, often lone working in varied environments including high-rise blocks and large estates.
• Previous ASB experience or housing officer experience with exposure to ASB cases.
• Knowledge and experience of multi-agency working.
• Strong problem-solving skills, using defined processes to resolve day-to-day issues.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.