Allocations Officer - Remote Housing Access & Support

Michael Page (UK); York and North Yorkshire; On-site; GBP 34,000; Full time

Job summary

A leading recruitment firm is seeking an Allocations Officer to join a housing organization in York. This role involves managing housing applications, conducting interviews, and collaborating with community services. Ideal candidates will have experience in housing or social services, strong communication skills, and the ability to handle sensitive situations with empathy. The position offers a competitive salary and opportunities for career development within a supportive work environment.

Benefits

Competitive salary of approximately £34,000 per annum

Opportunity to contribute to a meaningful cause

Supportive and professional work environment

Potential for career development

Qualifications

• Experience in housing services or social services is highly desirable.
• Strong understanding of housing laws, regulations, and allocation policies.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with various stakeholders.
• Strong organizational and time management skills.
• Demonstrated ability to approach sensitive situations with empathy and professionalism.
• Driving licence and access to a car to complete viewings and visits.

Responsibilities

• Maintaining accurate records and processing applications.
• Conducting interviews and visits with applicants.
• Collaborate with social services to facilitate support for applicants.
• Manage the housing allocation process from application to sign-up.
• Ensure compliance with local housing regulations.
• Provide excellent customer service to applicants.
• Monitor and evaluate housing allocation programs.

Skills

Experience in housing services or social services

Understanding of housing laws and regulations

Excellent verbal and written communication skills

Ability to work collaboratively with stakeholders

Strong organizational and time management skills

Empathy and professionalism in sensitive situations

Driving license and access to a car

Job description

A leading recruitment firm is seeking an Allocations Officer to join a housing organization in York. This role involves managing housing applications, conducting interviews, and collaborating with community services. Ideal candidates will have experience in housing or social services, strong communication skills, and the ability to handle sensitive situations with empathy. The position offers a competitive salary and opportunities for career development within a supportive work environment.