Airport Service Coordinator

EF Education First Gruppe; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global educational organization is seeking Airport Service Coordinators to manage the transportation of students arriving and departing from various London airports. This role involves coordinating logistics with local suppliers and ensuring a seamless experience for students. Ideal candidates will have strong customer service skills, problem-solving abilities, and be able to work flexibly throughout the summer. The role is set in a dynamic, international environment, making it a great opportunity for personal and professional growth.

Benefits

Pre-summer online and in-person trainings

Career enhancement opportunities post-summer

Qualifications

• Interest in operations, logistics, or event coordination.
• Proficient in Excel (intermediate to advanced).
• Able to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage arrival and departure procedures for students.
• Communicate with local transportation providers.
• Plan and execute travel logistics from airport to school locations.
• Ensure a welcoming and safe customer experience.
• Support underage international students with sensitivity.

Skills

Customer service skills

Problem-solving abilities

Teamwork skills

Fluency in English

Attention to detail

Tools

Excel

Job description

EF Language Abroad is hiring Airport Service Coordinators tasked with organizing and delivering safe, efficient and seamless transportation solutions for our students arriving and departing from London Gateways (Heathrow Airport, Gatwick Airport, London City Airport, Stansted Airport and St Pancras International).

Hours available throughout June – August

You will work closely with local suppliers, EF schools across the UK, and our global offices to manage students' airport experiences and ensure smooth transitions to their final destinations.

If you have exceptional customer service skills, enjoy problem-solving and logistics and are looking for a flexible job opportunity over summer, we encourage you to apply.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Manage arrival and departure procedures for students at London airports and St Pancras International station.
• Communicate with local transportation providers and EF teams.
• Plan and execute travel logistics from airport to school locations.
• Ensure a welcoming and safe customer experience.
• Support underage international students with sensitivity and care.

Requirements

• Interest in operations, logistics, or event coordination.
• Excellent attention to detail and problem-solving abilities.
• Strong communication and teamwork skills.
• Fluency in English (additional languages are a plus).
• Proficiency in Excel (intermediate to advanced).
• Able to work in a fast-paced, deadline-driven environment.
• Must be available for flexible shifts throughout July- Fluent in English.
• All offers are subject to a clear enhanced DBS check and two references.
• Right to work in the UK upon commencement of your contract.

Why you will love working with EF

• Work in a truly international environment.
• Boost your CV this summer with a world-renowned organisation.
• Pre-summer online and in person trainings.
• Ambition is nurtured and career enhancement opportunities are available post summer.
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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