Airport Customer Service Specialist – Part Time

Swissport; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading airport services company in Newcastle upon Tyne is seeking a part-time Customer Service Agent to deliver exceptional service to passengers. You will assist with check-in, handle inquiries, and ensure compliance with airport regulations. Ideal candidates should have prior customer service experience, excellent communication skills, and the ability to work flexible shifts. Benefits include access to wellness programs and career advancement opportunities. Join us to be part of a dynamic team dedicated to aviation excellence.

Benefits

Access to Employee Assistance Programme

Comprehensive training and development programmes

Free onsite parking

Retirement savings plan

Career advancement opportunities

Qualifications

• Prior experience in customer service or hospitality is advantageous.
• Proficiency in English; additional language skills are a plus.
• Flexibility to work various shifts based on operational needs.

Responsibilities

• Greet passengers and provide friendly assistance.
• Assist with check-in procedures and luggage handling.
• Handle inquiries and provide accurate flight information.

Skills

Excellent communication skills

Problem-solving abilities

Ability to work in a fast-paced environment

Job description

A leading airport services company in Newcastle upon Tyne is seeking a part-time Customer Service Agent to deliver exceptional service to passengers. You will assist with check-in, handle inquiries, and ensure compliance with airport regulations. Ideal candidates should have prior customer service experience, excellent communication skills, and the ability to work flexible shifts. Benefits include access to wellness programs and career advancement opportunities. Join us to be part of a dynamic team dedicated to aviation excellence.