As a Senior AI/ML Engineer, you will play a pivotal role in designing, building, and deploying scalable AI and machine learning solutions across Forge Holiday Group. Your work will power customer interactions, internal insights, and commercial decision‑making.
Responsibilities
- Build and maintain end‑to‑end AI/ML pipelines in Microsoft Fabric
- Design, train, deploy, and monitor machine learning and deep learning models
- Implement MLOps best practices: versioned data & features, CI/CD pipelines, model promotion, and rollback
- Collaborate with data scientists, analytics engineers, product managers, and developers to turn business problems into AI solutions
- Uphold data quality, governance, security, and responsible AI practices
- Evaluate and adopt new tools and technologies to enhance our AI/ML platform
- Mentor junior colleagues and foster a culture of innovation and knowledge sharing
Qualifications
- Strong experience designing, building and maintaining scalable data pipelines and architectures for AI/ML
- Familiarity with Microsoft Fabric (Data Engineering, Data Science, Real‑Time Analytics) and Azure ML, including MLflow
- Proficiency with tools such as Apache Spark, Azure Data Factory, GIT, Python and SQL
- Skilled in developing, training and deploying machine learning models with frameworks like TensorFlow, PyTorch or Scikit‑learn
- Strong understanding of data modelling, data governance, security and responsible AI practices
- Excellent problem‑solving skills and the ability to explain technical concepts to varied audiences
- Ability to manage priorities and deliver results in a fast‑paced environment
Desirable
- Experience with generative AI, large language models (e.g. LangChain, vector databases) and retrieval‑augmented generation
- Knowledge of AutoML, hyperparameter tuning and advanced MLflow features
- Experience with streaming and real‑time data platforms
- Familiarity with CI/CD, MLOps and deployment pipelines (Azure DevOps, GitHub Actions, Docker)
- Commercial awareness in e‑commerce, travel or holiday‑lettings sectors
- Experience mentoring others or leading technical workstreams, curious, innovative and passionate about data and AI
- A team player who values collaboration and honest communication
- Able to take ownership, work independently and deliver on commitments
- Committed to building ethical AI solutions that respect privacy, security and sustainability
Benefits
- Annual STIP Company‑wide Bonus Scheme offering up to an additional 10% of your salary through our performance‑based bonus program
- 33 days holiday (incl. bank holidays) + extra days for long service
- Your birthday off
- 2 paid volunteering days
- Enhanced Maternity and Paternity Leave – 24 weeks maternity, 3 weeks paternity at 100% pay
- B Corp certified – we care about people & planet
- Exclusive holiday discounts for you, friends, and family
- Wellbeing perks, gym access at HQ, health cash plan
- Hybrid working & on‑site parking
At Forge Holiday Group, we don't just do holidays, we create memories. With market‑leading brands like Sykes Holiday Cottages, Forest Holidays, and Bachcare in New Zealand, we're 1,700+ strong and powered by four values: One Business, Keep it Simple, Grow & Learn, Sustainable Impact.